Fiber 2 Home Internet Service by Fiberlink | Discussion (Read FIRST POST)

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
Support said they're working on the backend and Red LED might be related to that. I have my doubts though considering in started minutes after the wind picked up and storm started.


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furball

Well-known member
Nov 18, 2008
2,074
0
41
34
Lahore
Any one knows upper management email address or contact info? My internet is not working for past several days. Whats app support is not helping.
 

UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
Any one knows upper management email address or contact info? My internet is not working for past several days. Whats app support is not helping.
Try calling the helpline between 9 and 11am. You'll probably need to call a couple of times even after they say they'll fix it and wait a while on hold each time.

Just make sure you don't yell at them or be rude or angry or anything and they should send someone over in a day or two.


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USXBTR

Active member
Feb 10, 2017
279
1
14
Lahore
It's connected to PPPoE now but getting really poor performance, can't even open google search

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nomi13ok

New member
May 28, 2017
9
0
1
I had the same issue, the connection was up but couldn't open any site. After a while it went down and the red light is blinking on PON. I'm using FL services in Mustafa town Lahore.

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UzEE

Gamer / Engineer
May 4, 2009
408
1
23
Lahore, Pk.
uzairsajid.com
They've been having a lot of these backend issues lately. Either they're doing some major infrastructure maintenance or upgrades, or their network is completely gone to shit in the heat and has become hard to manage.


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