Courier Service stole mobile

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Gameover

Gameover

Well-known member
Nov 12, 2007
1,749
2
43
Lahore
Hey Guys,

as most of us send out products through courier, most of them get in time and in one piece but has any one faced a problem or product not been delivered or broken something like that. if yes name the courier service and if you got your claim back or not.

I sent a brand new mobile from lahore to Karachi, it wasn't delivered and after 3 days of continuous inquiring i was told that it has been stolen and i need to give an application and then they will see to it. i hope i get it claimed. it was sent in special handling service, i got the special treatment all right :D.

so was just wondering if some one here experienced something like this. please share
 
Bluff Master

Bluff Master

iNF3RNO
Nov 14, 2007
5,594
15
44
stolen, amazing, btw how mobile costed, as who would prefer his job lost against a cell phone
 
Dragg3r

Dragg3r

Alhumdulillah!
Dec 27, 2009
1,990
0
41
Karachi
www.pakgamers.com
@OP

Same Thing Happened with me.. like 6 or maybe 7 months back.. but it was With TCS... Sent a HTC Touch Diamond to Lahore... Paid Extra For S&H and Same day Delivery Along with Sunday Delivery charges.... after 3 days found out mobile phone was stolen from lahore office.. sent many applications... many threats to them :p but the end was tht they just sent me a letter stating nothing can be done now...
 
JJDoctor

JJDoctor

Seasoned
May 25, 2009
3,122
12
43
Rawalpindi
Dragg3r said:
@OP

Same Thing Happened with me.. like 6 or maybe 7 months back.. but it was With TCS... Sent a HTC Touch Diamond to Lahore... Paid Extra For S&H and Same day Delivery Along with Sunday Delivery charges.... after 3 days found out mobile phone was stolen from lahore office.. sent many applications... many threats to them :p but the end was tht they just sent me a letter stating nothing can be done now...
Click to expand...
WTF?????? u had the receipts... shud hav taken to police or filed a case agianst them........ how could u forget an HTC diamond just like that... :-S
 
F

Fas1h

Banned
Sep 6, 2010
326
0
21
39
K a R a C h I
Dragg3r said:
@OP

Same Thing Happened with me.. like 6 or maybe 7 months back.. but it was With TCS... Sent a HTC Touch Diamond to Lahore... Paid Extra For S&H and Same day Delivery Along with Sunday Delivery charges.... after 3 days found out mobile phone was stolen from lahore office.. sent many applications... many threats to them :p but the end was tht they just sent me a letter stating nothing can be done now...
Click to expand...
If you had the slip, you could have raised hell for them... how can you just accept it that they lost it? :S
 
Gameover

Gameover

Well-known member
Nov 12, 2007
1,749
2
43
Lahore
Dragg3r said:
@OP

Same Thing Happened with me.. like 6 or maybe 7 months back.. but it was With TCS... Sent a HTC Touch Diamond to Lahore... Paid Extra For S&H and Same day Delivery Along with Sunday Delivery charges.... after 3 days found out mobile phone was stolen from lahore office.. sent many applications... many threats to them :p but the end was tht they just sent me a letter stating nothing can be done now...
Click to expand...
well i got a call from them that to get my claim i need to write an application to some officer and attach reciepts as well, which i have done. i don't think its that easy for them to say "nothing can be done". when i was sending the package they made check list and made me sign that package contains this and that and special handling insurance blah blah.
 
kingsface

kingsface

DL_xICEMANx
Jan 17, 2009
3,567
0
41
Lahore
It is sad to know that this happens with couriers even after special handling and insurance. Anyways hope you get to the bottom of this.
 
Shahzal

Shahzal

Active member
Sep 16, 2010
343
0
21
Homeless
www.facebook.com
Gameover said:
well i got a call from them that to get my claim i need to write an application to some officer and attach reciepts as well, which i have done. i don't think its that easy for them to say "nothing can be done". when i was sending the package they made check list and made me sign that package contains this and that and special handling insurance blah blah.
Click to expand...
Don't send them the original reciept , send a photocopy or something cause it might get 'stolen' as well and you wont have any proof.
 
Gameover

Gameover

Well-known member
Nov 12, 2007
1,749
2
43
Lahore
Shahzal said:
Don't send them the original reciept , send a photocopy or something cause it might get 'stolen' as well and you wont have any proof.
Click to expand...
yes i have attached copies of it - the receipts are the only proof i have so i am not going to give that. i wont just give up that easy. ill file a case even, though that might cost me more than the phone. but i wont go down without a fight.
 
Pakiyoungster

Pakiyoungster

Well-known member
Member Sellers
Dec 25, 2009
2,243
0
41
33
lahore
Gameover said:
yes i have attached copies of it - the receipts are the only proof i have so i am not going to give that. i wont just give up that easy. ill file a case even, though that might cost me more than the phone. but i wont go down without a fight.
Click to expand...
yeah bro dont leave them easily,
in the eye of law under contract of carriage act u fullfiled all the necessary requirements in order to be eligible for recieving compensations in case of shippers breach.
 
SEvolution

SEvolution

Banned
Apr 7, 2009
5,706
0
41
38
OCS is the worst courier service as far as my experience
i don't even use their services even as my last resort

Leopards have never disappointed me or any of my friends around PG
(i've shipped iphone4 via TCS and Leopards twice)
TCS is really expensive and sometimes laid back (and there charges differ from branch to branch for i dunno what reason)
 
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