Can anyone please confirm how long it takes for TES to actually install the connection ?
When I filled the form I was told you would receive a confirmation call next day, after 3 days the team would visit for inspection and within next 3-4 days your connection would be active.
It has been 9 days since and I am yet to receive a confirmation call, or a visit by their so called engineering team. I have emailed them and all I receive is a template reply of sorry for inconvenience.
if this is the level of support quality before connection I only wonder if they would be any better than PTCL once the connection is active ?
When I filled the form I was told you would receive a confirmation call next day, after 3 days the team would visit for inspection and within next 3-4 days your connection would be active.
It has been 9 days since and I am yet to receive a confirmation call, or a visit by their so called engineering team. I have emailed them and all I receive is a template reply of sorry for inconvenience.
if this is the level of support quality before connection I only wonder if they would be any better than PTCL once the connection is active ?