I've sent them. Lets see what they offer.Send them the IP ranges from the list, or just a screenshot of the Middle East, Singapore and Europe IPs and tell them to optimise it.
Well you'll be shocked to know that on Optix I get 50 to 55ms ping on (Middle East Server) in PUBG Mobile lobby, but in game it jumps to 130ms to 140ms. I really don't get that.
The strangest thing that I noticed that when ever I sit nearest to my Optix Device and play the Middle East Server I get the same ping just like in lobby which is 50ms to 55ms.
Currently this doesn't happen on TW since on TW the pings are high but the fluctuation is quite less, where as the ping jumps on Optix are quite high from 140ms to 600ms.
I'm using both for now TW which I got recently installed and Optix for past 3 years. I will stick with one which serves me well. Btw Transworld is too damn expensive as compared to Optix.