Transworld Enterprise Services (TES) - GPON - Karachi, Lahore and Islamabad

Joker99

Intermediate
May 30, 2009
219
0
21
RAWALPINDI
Just got TW GPON installed, and I have to say I am extremely impressed with everything.

They arrived exactly at 11 AM, as promised. Started work immediately, the thicker fiber cable only came till the gate, and the drop cable used from the gate to the inside of the house was a much thinner drop cable. It was installed very neatly, clips/ducts were used wherever necessary.

The ONT they provided is a slightly newer model of the Huawei one that was given to other customers. It can't be wall mounted, so I found a really small table to put it on. The exact model number is the Huawei HG8425Q2, there is no info about it online, so I'll post a picture in a bit.

Once the cables were connected, the connection was active immediately unlike the whole day that I had to wait with PTCL. It was configured automatically and the ONT started working on the first boot. I asked about Static IP, and they said I had to call, which I did, and they said between 24-48 hours I'll get a call and an email from TES about Static IP activation. For now, I'm still under their CGN.

The guy tried running a few speedtests on his phone, but it wasn't going above 40 Mbps on 2.4GHz, but since this is a dual-band ONT, I told him to connect to the 5G band to test, and then tested again using ethernet, got the full 70 Mbps down and 70 up.



He checked optical power to make sure it was within normal ranges, did a few more tests, asked if I was satisfied and then proceeded again to check all the cabling outside and ask me if everything was okay about it.

Very professional guys, they did cut up a few cables, but unlike PTCL who just left them around, these guys cleaned up after themselves, had all of their own tools, and did a very neat job.

More to say when I've actually used it for downloading, streaming and gaming.
Did they say anything about launching to other Phases of Bahria? :popcorn2:
 

arqamovais

Talented
Jan 27, 2015
54
1
13
Last edited:

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
Okay so yesterday over email, they were super reluctant to give out static IP, and said we'll fix your NAT type issues for you without Static IP.

This morning I get an email with my new static IP and was told to reboot my ONT. I did and it's enabled now. Weird, but awesome.
 

shahanawp

Active member
Oct 1, 2012
252
0
21

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,752
126
69
TES has been great so far. Had some disconnection issue this morning, emailed them, got a call back within 10 mins. Issue was fixed immediately. That's what you call customer support. Very impressed.

Speed is great, I usually get around 7.5 - 8.5 MB/s, sometimes higher on IDM, haven't tried torrents yet as I don't really have anything to download.

Pings to EU are great, sometimes they go as low as 130 ms while playing Fortnite or BF4. Very stable, no lag spikes at all.

Definitely worth it to switch from PTCL.
 

namsu99

Proficient
Jun 17, 2011
861
0
21
Karachi
Android box seems like a generic chinese one, small black. But decent enough i have installed apps on it and they work great no stuttering or anything. If you want detail specs like OS version ram, rom etc i can give that later
No TV stream has no effect on internet whatsoever. They have nerflix pre installed on their box i dont use it but saw them testing in their office was streaming in HD. But ofcourse using netflix will affect your internet speed as its using internet (unless they have done something that their box has dedicated something but highly doubt it)

No EPG, atleast i didnt find any. Plus i dont know if anyone provides EPG on local channels.

Installed terrium app and watched deadpool on it in HD didnt buffer once.

Although it looks like there is something wrong with the DNS (or my PC) figuring it out. Website would give error loading and then load on refresh wierd.
If you get time, could you upload pictures of the box, its ports and interface etc? Please and thank you! xD
 

arqamovais

Talented
Jan 27, 2015
54
1
13
If you get time, could you upload pictures of the box, its ports and interface etc? Please and thank you! xD
I must say they have a good customer service as i was having a problem that everytime you would turn off the box and then turn it off after more than 15 min or so the language would revert to Chinese so I emailed them the problem and their guy came after calling took it and replaced it after 1 day gave it back on a Sunday fixing the problem. I have yet to check it properly but let's see.

That's the pictures of the box. Imgur: The magic of the Internet
 

namsu99

Proficient
Jun 17, 2011
861
0
21
Karachi
I must say they have a good customer service as i was having a problem that everytime you would turn off the box and then turn it off after more than 15 min or so the language would revert to Chinese so I emailed them the problem and their guy came after calling took it and replaced it after 1 day gave it back on a Sunday fixing the problem. I have yet to check it properly but let's see.

That's the pictures of the box. Imgur: The magic of the Internet
Interesting, thank you! :)
 
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