[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

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murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,758
128
69
Changing that much wire seems alot of work man, the linesman will have to go to roof of house then insert the wire from ceiling into those white bars... Will i have to pay for the wire?
It is a lot of work, but it's usually worth it, especially considering the age of your current wiring.

Yes you will have to pay for the wire.
 

AbeerJafri

Newbie
Dec 22, 2018
14
0
0
my package got changed from 10Mb to 15Mb and my speed only increased by 1Mb and annexm also got disabled and my pings increased by 20ms. uh what happened
Share your stats bro.
And btw new DP’s unfortunately doesn’t supports Annex M.
Same happened to me.


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mutecs

Newbie
Mar 8, 2010
15
0
1
hi guys
i intend to upgrade 4mbps to 15mbps. can anyone tell if these line stats are good enough?


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murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,758
128
69
hi guys
i intend to upgrade 4mbps to 15mbps. can anyone tell if these line stats are good enough?


Sent from my SM-G950F using Tapatalk
Your line is currently synced at 7 Mbps, not 4.

But yes, this line is easily capable of 15 Mbps.
 

maazsk97

Active member
Jun 23, 2017
382
18
13
Pakistan, Lahore
Anyone else experiencing slow download speeds and packet loss? I have VDSL and my upload speed and line stats seem to be fine but the download is way below 1mb, when it is supposed to be around 24-25mb. I am in Wapda Town, Lahore.
 
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AbeerJafri

Newbie
Dec 22, 2018
14
0
0
https://imgur.com/a/4lOWiNb i know snr is low but i have used the 20mbps package and have gotten 16mb speeds. also can anyone explain why my ping has increased by 20ms
SNR is somewhat okay, but your line is synced to just 13 Mbps not 15, thats why your speed got increased by only 1 MB.
If you want proper proper Upload speed like 5 or 6 Mbps then upgrade your connection to VDSL, if your exchange is upgraded.


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ammadfarooq

Beginner
Nov 29, 2018
49
0
1
Anyone else experiencing slow download speeds and packet loss? I have VDSL and my upload speed and line stats seem to be fine but the download is way below 1mb, when it is supposed to be around 24-25mb. I am in Wapda Town, Lahore.
yes this happen due to user congestion i was in same boat getting 2mbps download on 20mbps package where as upload speed was max all time turned out ptcl was not providing full bandwidth to area msag after complaining one month and getting complains from whole area they increased bandwidth and now i am getting full speed of 25 mbps(package upgrade) on vdsl.
you will notice full download speed after 2pm or at fajr time when there are less users
 

ammadfarooq

Beginner
Nov 29, 2018
49
0
1
Changing that much wire seems alot of work man, the linesman will have to go to roof of house then insert the wire from ceiling into those white bars... Will i have to pay for the wire?
1000Rs tk ka kharcha ata h jo k line man ki jaib me jta h.
1218 vlo ko bologe tu application jma hti exchange me or bill me paise atay h.
sahi treqa ye h complain krao landline m noise or broadband p disconnection ki phr jb b lineman aye tu us se line change ka khao in future agr vdsl mla b tmhe tu ye line quality ksi kam ki ni
 

DeadSOL

New member
Jan 19, 2012
8
0
11
Lahore
Hey, guys.
I live in the Wapda Town area in Lahore and we're thinking about upgrading our connection to 25mbps.

How is the service? Has it improved any? We've been using World Call for a while now and whenever we have problems, the guys are out here the same day to fix the issue.

By the way, what are the upload/download speeds I'm going to expect? Do they throttle speeds during peak hours?

A reply would be greatly appreciated. Cheers.
 

yasirmehmood282

Talented
Jan 12, 2018
77
0
1
Hey, guys.
I live in the Wapda Town area in Lahore and we're thinking about upgrading our connection to 25mbps.

How is the service? Has it improved any? We've been using World Call for a while now and whenever we have problems, the guys are out here the same day to fix the issue.

By the way, what are the upload/download speeds I'm going to expect? Do they throttle speeds during peak hours?

A reply would be greatly appreciated. Cheers.
on VDSL 25Mb down - 12.5Mb up
on GPON 25Mb down - 18Mb+ up

i think GPON is available in Wapda town lahore. Check your location here

https://ptcl.com.pk/Home/PageDetail?ItemId=398&linkId=958
 
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Replex0r

Beginner
Jan 5, 2019
36
1
3
Update on my situation. I got call from a ptcl dude, he told me to downgrade from 15mbps to 8mbps because my snr are terrible. He said replacing line won't fix it because the issue is with the underground line that comes to exchange.
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,758
128
69
Update on my situation. I got call from a ptcl dude, he told me to downgrade from 15mbps to 8mbps because my snr are terrible. He said replacing line won't fix it because the issue is with the underground line that comes to exchange.
Just an excuse to conserve bandwidth. Most exchanges are facing serious congestion issues due to large amounts of people upgrading to high speed packages.

Although, seeing the state of your line in the photos, he's probably right.

Get the wire replaced and then see your SNR.

Underground line to the exchange is fiber, and that has absolutely no effect on the SNR of your line. So that's obviously bullshit lol.
 

manobilla

Proficient
Jun 3, 2018
568
7
14
Update on my situation. I got call from a ptcl dude, he told me to downgrade from 15mbps to 8mbps because my snr are terrible. He said replacing line won't fix it because the issue is with the underground line that comes to exchange.
whats the distance to exchange from your home and how far away is PTCL MSAG or cabinet
 

manobilla

Proficient
Jun 3, 2018
568
7
14
Update on my situation. I got call from a ptcl dude, he told me to downgrade from 15mbps to 8mbps because my snr are terrible. He said replacing line won't fix it because the issue is with the underground line that comes to exchange.
if your internet is stable and your line is crystal clear no static or crackling noise in telephone then there is no problem with your line or underground cable
 

maazsk97

Active member
Jun 23, 2017
382
18
13
Pakistan, Lahore
PTCL service is getting crappier and crappier day by day. If they don't have the capacity then why the hell are they upgrading old customers connections and providing service to new customers. Now in the evening I can't even stream Youtube videos in 720p on a 25mbps connection and right now I am only getting 3-4mbps speed and packet loss and in the evening it will be like below 1mbps. Will email them all the details and hopefully they get this crap sorted out. If they don't then my only option is World Call.
 
Last edited:

maazsk97

Active member
Jun 23, 2017
382
18
13
Pakistan, Lahore
Hey, guys.
I live in the Wapda Town area in Lahore and we're thinking about upgrading our connection to 25mbps.

How is the service? Has it improved any? We've been using World Call for a while now and whenever we have problems, the guys are out here the same day to fix the issue.

By the way, what are the upload/download speeds I'm going to expect? Do they throttle speeds during peak hours?

A reply would be greatly appreciated. Cheers.
How much downtime do you face on World Call? What is the upload speed and do you face packet loss or ping spikes etc? Also if possible can you traceroute these IPs: 13.67.60.237, 137.116.130.123, 52.232.42.122 and 40.69.36.69. Thank you.
 
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