Hey Guys. Currently on 8mbps package. My stats are below:
Been having a go with ptcl for the past few months now over this. As you can see Data Rate Down is at 6144kbps (6mbps). Also shown is that Max Rate Down I can get is 19,xxxkbps( around 18-19mbps).
Here is my argument with PTCL ands plz correct me if im wrong. As Data Rate Down is fixed at 6mbps obviously no way I can get 8mbps speeds. Because I have smart TV that also takes upto 2mbps. So Basically when the tv is off I get around 5.5mbps, when the tv is on I get around 3.5 mbps (averages).
I tell ptcl i need to have a Data Rate Down of 10mbps (8 for the net and 2 for the smart tv). Am I correct in saying this?
They keep saying my line is weak, that the SNR up is 8db. But as I am only talking about downstream I dont know why SNR up matters? Not sure. Thanks