racing route to 185.179.202.196 over a maximum of 20 hops
1 2ms 1ms 1ms 192.140.151.1
2 3ms 3ms 4ms 192.168.146.29
3 17ms 2ms 1ms 202.163.124.53
4 1ms 1ms 1ms 116.71.134.65
5 5ms 3ms 3ms 221.120.223.53
6 22ms 23ms 23ms 221.120.254.18
7 27ms 23ms 23ms 221.120.248.3
8 55ms 55ms 55ms 213.202.2.4
9 * * * Request timed out.
10 62ms 62ms 62ms 134.0.220.73
11 62ms 62ms 62ms 185.179.203.49
12 63ms 62ms 63ms 185.179.202.196
This is the one which is optimised in Lahore. So send this and the one you get by running the test yourself.
Mailed it to them like u said. Sent my MTR report which i made using the tool they have listed on their website. Mentioned the server (dubai) which i was facing trouble with. Also sent the stable traceroute by mentioning that this one is more optimized for other ISPs in my city and asked them for optimization by either contacting my ISP or other means. Got a reply that it has been forwarded to network department. Fingers crossed. This may be my only hope at playing fut ever again.