[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

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sandygtx

Intermediate
Sep 21, 2011
213
0
21
racing route to 185.179.202.196 over a maximum of 20 hops

1 2ms 1ms 1ms 192.140.151.1
2 3ms 3ms 4ms 192.168.146.29
3 17ms 2ms 1ms 202.163.124.53
4 1ms 1ms 1ms 116.71.134.65
5 5ms 3ms 3ms 221.120.223.53
6 22ms 23ms 23ms 221.120.254.18
7 27ms 23ms 23ms 221.120.248.3
8 55ms 55ms 55ms 213.202.2.4
9 * * * Request timed out.
10 62ms 62ms 62ms 134.0.220.73
11 62ms 62ms 62ms 185.179.203.49
12 63ms 62ms 63ms 185.179.202.196

This is the one which is optimised in Lahore. So send this and the one you get by running the test yourself.


Mailed it to them like u said. Sent my MTR report which i made using the tool they have listed on their website. Mentioned the server (dubai) which i was facing trouble with. Also sent the stable traceroute by mentioning that this one is more optimized for other ISPs in my city and asked them for optimization by either contacting my ISP or other means. Got a reply that it has been forwarded to network department. Fingers crossed. This may be my only hope at playing fut ever again.
 

sandygtx

Intermediate
Sep 21, 2011
213
0
21
So i got back a reply from i3d.net regarding the routing for fifa on ptcl and it is as follows :
Dear Huzaifah,

I have merged your two separate tickets together to keep everything in one place.

It's not possible to get a good latency via PTCL at this time, as we are not locally connected to them. Our only path is via Europe. This may change in the not too distant future, but I do not have a firm ETA. You could ask PTCL when they will connect to UAE-IX in Dubai if you want. We are also looking into connecting to SH-IX in Fujairah, but that is not live yet.

It is possible to get a good latency via TWA, as we are locally connected to TWA's upstream provider Omantel. That is the path which your friend's ISP is using. For the time being, I can not make any changes on i3D.net's side which would resolve it so my only recommendation would be to switch ISPs to the one which you know works well.

Best regards,
 

REAL

Talented
Nov 4, 2011
54
0
11
reccently i upgrade to ptcl 6mb unlimited package.
when i speed test.this the reulte i am getting.what you guys think?

 
Last edited:

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,755
126
69
reccently i upgrade to ptcl 6mb unlimited package.
when i speed test.this the reulte i am getting.what you guys think?


Send these screenshots to [MENTION=24169]ptcl[/MENTION]Cares on Twitter with your landline number and tell them to fix it. Tell them you'll email PTA if it's not done within 48 hours.
 

REAL

Talented
Nov 4, 2011
54
0
11
Send these screenshots to @ptclCares on Twitter with your landline number and tell them to fix it. Tell them you'll email PTA if it's not done within 48 hours.
massage sent.
is it possible maybe its becuaseof copper wire.from pole to my house its copper wire.but line man told me number is on fiber.
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,755
126
69
massage sent.
is it possible maybe its becuaseof copper wire.from pole to my house its copper wire.but line man told me number is on fiber.
DSL will always have copper wire from pole to your house.

When they say your number is 'on fiber', they mean the line is coming from a MSAG Fiber cabinet, and not the conventional copper DPs.

This seems like a line profile issue that they need to fix and set your line to 6 Mbps.
 

frac

Intermediate
Jul 16, 2018
181
0
11
Lahore
Good old PTCL having disconnection issues when my assignment is due tomorrow and I need to research. :/
 

shaheerk

Well-known member
Feb 5, 2013
2,370
105
68
You forgot to add a 0 after the numbers.
Ptcl going to upgrade my area
Dont know now they will take 1 year or 2 years to complete the project .[emoji23][emoji23]


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Sent from my Pixel 2 using Tapatalk
 

HiperJZ

Active member
Dec 28, 2010
370
0
21
anyone facing issues with slow uploads on 20mb vdsl
also download is not upto mark all the time
my line stats are perfect though

Sent from my HTC 10 using Tapatalk
 

REAL

Talented
Nov 4, 2011
54
0
11
DSL will always have copper wire from pole to your house.

When they say your number is 'on fiber', they mean the line is coming from a MSAG Fiber cabinet, and not the conventional copper DPs.

This seems like a line profile issue that they need to fix and set your line to 6 Mbps.
i complaint on twitter and helpline but they did nothing.no body even bother come anc check.
i call them again today but same reply we forward your complaint.
what should i do now.i am thinking to degrade back to 4mb package if they cannot resolve my issue.
 

kayani89

Active member
Nov 28, 2008
323
0
21
Wah Cantt
yes best thing to do is downgrade your internet bcoz ptcl infrastructure is just plain shit.


i complaint on twitter and helpline but they did nothing.no body even bother come anc check.
i call them again today but same reply we forward your complaint.
what should i do now.i am thinking to degrade back to 4mb package if they cannot resolve my issue.
 

REAL

Talented
Nov 4, 2011
54
0
11
yes best thing to do is downgrade your internet bcoz ptcl infrastructure is just plain shit.
they are running a scam.i just talked to a guy at exchange.he told me its not possible to run 6mb on my line.so they cannot do anything.but people on cal centers encouraging custmers to upgrade.
they even told me to upgrade to 10mb.its my good luck i didnofall in trap.the line which even cannot run 6mb how will it run 10 mb.i will complain to pta about this.
and about downgrade they told me ptcl removed 4mb package so if i wanr downgrade then have to go for 2mb.:ripped:
 

yasirmehmood282

Talented
Jan 12, 2018
77
0
1
they are running a scam.i just talked to a guy at exchange.he told me its not possible to run 6mb on my line.so they cannot do anything.but people on cal centers encouraging custmers to upgrade.
they even told me to upgrade to 10mb.its my good luck i didnofall in trap.the line which even cannot run 6mb how will it run 10 mb.i will complain to pta about this.
and about downgrade they told me ptcl removed 4mb package so if i wanr downgrade then have to go for 2mb.:ripped:
Share your line stats
 

zakiuddin

Well-known member
May 28, 2015
1,353
0
0
they are running a scam.i just talked to a guy at exchange.he told me its not possible to run 6mb on my line.so they cannot do anything.but people on cal centers encouraging custmers to upgrade.
they even told me to upgrade to 10mb.its my good luck i didnofall in trap.the line which even cannot run 6mb how will it run 10 mb.i will complain to pta about this.
and about downgrade they told me ptcl removed 4mb package so if i wanr downgrade then have to go for 2mb.:ripped:
dude, same is happening with me, it was working fine when i had 6200 down line rate, but now my line rate automatically raised to 7100 i am getting continues disconnections, i have complained let see what happens, it it doesn't get fixed, i might have to go back to 2mb [emoji23]

Sent from my Redmi Note 4 using Tapatalk
 
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