I'll put this in brief,
6-7 months ago I installed a splitter on my PTCL line and everything worked perfect. Router would not reset with any kind of calls and there was no noise in the phonesets either.
BUT until after like 3-4 months, I started getting disconnects all over again, and so the first thing that came into my mind was - "yes it could be the splitter expiring". SO I went to the PTCL office and they gave me a new splitter sealed in its plastic cover, guaranteeing that its NEW.
I replaced the old splitter with this new one but the problem still persisted. Which lead me to the next thought that - if the splitter is okay, then it must be the MAIN-LINE cut somewhere before i've put it in the splitter. But I checked that too!! I traced the WHOLE LINE back to the pole where it comes out of that PTCL BOX, with not a single joint! and now I'm wondering - What else is there that might be causing this?!
I cannot describe what agony this issue has caused for over 4 months now, and the PTCL staff? PTCL LINE support says its a DSL STAFF issue, and the DSL Staff says its a PTCL LINE issue. I am bound to fixing this on my own here now that I'm out of options.
As a gamer I'm sure you realize how painful it is when you get a router reset during a game, specially in clanwars and serious matches etc. Hours of entertainment turns into hours of agony and a waste of time completely.
Please suggest something, what else should I do to fix this issue. I cut all the old connections and made fresh ones to confirm that it is not the wired wearing out, and I also changed the Modulation in the DSL ROuter to G.Dmt but it doesnt help...I am totally disappointed at the moment with all what PTCL is doing, Extra BB charges and if you want to downgrade to 2mb, 1218 has COMPLETELY ignored all phone calls, and would NEVER pick up, I waited 55minutes on the line and they won't respond because they are obviously earning a huge amount of HARAM with this UNFAIR charges, and I would seriously cry to how PITIFUL this situation is, looting people just because there is no other BroadBand service feasible out there. I'll keep my sadness for another topic then but for now I would love to fix this Disconnection issue.
Thank you