[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

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Leon

Seasoned
Feb 26, 2009
3,127
529
129
PTCLCares can't do shit.

DM Telegram on Twitter with your telegram username and IP address with which it doesn't work, that's how they got it working for me.

I'm still in contact with them, sending app logs so they can fix it.... Again.
Telegram is working on every network except Ptcl. Do you really think its a problem at Telegram's end and not Ptcl

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murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,749
128
69
Telegram is working on every network except Ptcl. Do you really think its a problem at Telegram's end and not Ptcl

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At this point, I honestly don't know.
Even if it is a problem with PTCL, doubtful that their customer support guys know anything about it.

Telegram managed to fix it somehow last time, but upon asking them when it would be fixed this time around, they said it could take a few days more when I asked them yesterday.

Don't know if it is genuinely an issue on their end or if they're trying to negotiate with PTCL.
 

ahmar16

AA
Apr 25, 2016
69
0
1
Kabirwala
Recently PTCL has been disconnecting so much that in one night number of syncs were more than 300. My SNR is around 19.3 db if I use G.Dmt and it's around 12.9 db if I use ADSL2+. The problem is that with ADSL2+ internet never seems to work and it keeps disconnecting every 20 seconds after a sync. I have registered complaints but it is not getting fixed and sometimes the internet works fine with G.Dmt but it is not a permanent solution either. I have no idea why it is happening these days because the last month internet was so smooth it would go days without disconnecting even once.

Any suggestions?
 

ahmar16

AA
Apr 25, 2016
69
0
1
Kabirwala
Hmm we should all email [email protected] and enquire about it.

Ptcl is being all mum and they say they didnt block telegram.

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I dont really use it but whoever uses it, emailing is a good option. It is also possible that customer support doesn't know about the blocked websites that the engineers might have blocked.
 
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ayub

Talented
Jun 29, 2014
82
0
11
could anyone tell what this is? PTCL installed it yesterday


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hamza4best

Active member
Mar 1, 2010
273
6
24
They have replaced DB with these I think as far as I know

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Yeah they are replacing DPs here as well. They changed my old wire too as it was torn at one end. Now waiting for transform packages


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iNCEPTiON

iNCEPTiON
May 19, 2011
5,235
4
44
Rawalpindi/Islamabad
Yeah they are replacing DPs here as well. They changed my old wire too as it was torn at one end. Now waiting for transform packages


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I am still waiting for them to install this new thingy now. As my wire is directly connected to underground cable and in night due to dew my SNR drops and in the morning its back.. :( speed doesnt matter and no disconnections but I hate when my SNR drops lol

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hamza4best

Active member
Mar 1, 2010
273
6
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They are upgrading here vigorously. I see them digging and changing the DPs every where. I thought pindi must be upgraded by now?


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hamidkhatri

Well-known member
May 7, 2011
1,667
4
44
Hyderabad
Same here, saw these boxes being installed on every pole, lol asked those guys is it fiber? They said yes, lol when i see it that was just copper wire.

Kher i already am on Fiberlink, ditched PTCL in July.

Wish they install FTTH and reduce their terrif further.

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iNCEPTiON

iNCEPTiON
May 19, 2011
5,235
4
44
Rawalpindi/Islamabad
They are upgrading here vigorously. I see them digging and changing the DPs every where. I thought pindi must be upgraded by now?


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No man. Only Bahria is upgraded in pindi... they provide GPON there as well :( I am also desperately waiting for transformed packages to be introduced ASAP but I guess that would take time :(

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fayaz88

Intermediate
Oct 13, 2013
157
2
23
I have finally requested for upgrading to 100 mbps. I currently use PTCL's 20 mbps on VDSL2 transform packaage... apparently, vdsl2 can support 100 mbps. Let's see.

P.S.: Iwanted fiber to home. I went to the local exchange in Hyderabad, and they said that the FTTH service ain't available anywhere in this region.
 

fayaz88

Intermediate
Oct 13, 2013
157
2
23
@hamidkhatri
LOL PTCL personnel are really dumb. Whenever I tried ordering on phone, or in exchange that I wanted to upgrade my line to fiber. They said sir, you are already on fiber. And then I explained to them, I mean the wire that reaches homes...
BTW in which city do you live? I am pretty satisfied with PTCL in Hyderabad. They don't have FTTH yet anywhere in Hyderabad, but the VDSL2 supports upto 100 mbps (fingers crossed as to its performance, since I have placed an order for it :p )
 

hamidkhatri

Well-known member
May 7, 2011
1,667
4
44
Hyderabad
@hamidkhatri
LOL PTCL personnel are really dumb. Whenever I tried ordering on phone, or in exchange that I wanted to upgrade my line to fiber. They said sir, you are already on fiber. And then I explained to them, I mean the wire that reaches homes...
BTW in which city do you live? I am pretty satisfied with PTCL in Hyderabad. They don't have FTTH yet anywhere in Hyderabad, but the VDSL2 supports upto 100 mbps (fingers crossed as to its performance, since I have placed an order for it [emoji14] )
I am from Hyd too, my exchange is Ghas Market Hirabad.
What is ur location? And first research about VDSL 100mbps would run flawlessly or not.
I am on Fiberlink since july.
How much bill are you paying for 20mbps pkg?

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fayaz88

Intermediate
Oct 13, 2013
157
2
23
I am from Hyd too, my exchange is Ghas Market Hirabad.
What is ur location? And first research about VDSL 100mbps would run flawlessly or not.
I am on Fiberlink since july.
How much bill are you paying for 20mbps pkg?

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Qasimabad. I am paying about 4300 rupees for 20 MBPS transform package on VDSL with unlimited downloading. I do not know how good or bad the 100 mbps will run. My line stats are pretty good right now. But if I get disconnection issues with 100 mbps, will downgrade then back to 20. As per online articles, VDSL2 supports upto 300 mbps. And as per PTCL too, it should work fine.. let's see. I have no other choice because PTCL's FTTH is not available in Hyderabad.
I will update here how the 100 mbps is once the connection is upgraded (24-48 hrs). BTW how is Fiberlink in Hyd? Downloading speed? Disconnections?
 

hamidkhatri

Well-known member
May 7, 2011
1,667
4
44
Hyderabad
Qasimabad. I am paying about 4300 rupees for 20 MBPS transform package on VDSL with unlimited downloading. I do not know how good or bad the 100 mbps will run. My line stats are pretty good right now. But if I get disconnection issues with 100 mbps, will downgrade then back to 20. As per online articles, VDSL2 supports upto 300 mbps. And as per PTCL too, it should work fine.. let's see. I have no other choice because PTCL's FTTH is not available in Hyderabad.
I will update here how the 100 mbps is once the connection is upgraded (24-48 hrs). BTW how is Fiberlink in Hyd? Downloading speed? Disconnections?
Do tag me when u review 100mbps pkg.

FL is overal good, there arw a few disconnections due to some a**holes cutting the fiber, and few mints disconnections from backend sometimes, but overal i am satisfied.
Paid 24400rs for 20mbps for an year, means 2000rs/month approximately.
FL is cheap and high speeds are affordable, so a few disconnections are not a bad thing considering the rates.


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Dark Sith

Expert
Jan 7, 2009
15,955
35
53
Elysium
i am geting stick of ptcl high pings on euro servers - its all over the place , there is nothing wrong with the lines even i dont know what the exact issue is , is any one else having ping issues with PTCL .
 
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