Get their Valid Passport no, CNIC no, contact no, Name, Email etc all the basic details. & Head over to PTA DIRBS website and Sign up/create a new account with all the aforementioned details.
And file for COC (Certificate of Compliance) via your newly created profile. Selecting the international traveler option. Instead of Courier or local option.
As the international traveler is allowed to register one phone free of cost within 60 days of arrival in Pakistan via baggage rules.
So filing for COC should be straight forward task, if you submit correctly then almost immediately you'll get your phone Complaint with PTA & Even if you make a mistake then contact/email PTA at:
[email protected]
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