[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

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greyfreak19

Active member
Nov 13, 2014
302
1
24
Punjab,Wah
Attenuation is off the charts. Is a rat chewing on your phone line or are you 200 kilometers away from the DP?
The exchange is indeed far away (These fucks still don't have FTTC or FTTP SMH) so on a good line with 10mb, I'd get around 35db attenuation and around 8-12db SNR downstream. Which is stable and does work. Worked for me for a month before my I started getting disconnections as the rains came, My friend, however, did not since his "dabbi" is different from mine and it got changed a few months ago. We both live on the same street btw. He hasn't had a problem since he got 10mb apart from the lower SNR the past few weeks but that was fixed a couple of days ago. Generally stable 10mb. My story is different though... The lineman told me my line up until the pole is perfectly fine soo... I'm stuck.
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,755
126
69
The exchange is indeed far away (These fucks still don't have FTTC or FTTP SMH) so on a good line with 10mb, I'd get around 35db attenuation and around 8-12db SNR downstream. Which is stable and does work. Worked for me for a month before my I started getting disconnections as the rains came, My friend, however, did not since his "dabbi" is different from mine and it got changed a few months ago. We both live on the same street btw. He hasn't had a problem since he got 10mb apart from the lower SNR the past few weeks but that was fixed a couple of days ago. Generally stable 10mb. My story is different though... The lineman told me my line up until the pole is perfectly fine soo... I'm stuck.
Do you have internal wiring in your house or does the line come directly from outside to your splitter / modem?
 

greyfreak19

Active member
Nov 13, 2014
302
1
24
Punjab,Wah
Do you have internal wiring in your house or does the line come directly from outside to your splitter / modem?
So the pole is just outside my house. From there it comes to the roof and then down to the ADSL splitter and afterward my modem. The lineman has come to check it several times over the past 2 months and he told me that my line after the pole was fine. After the pole, it doesn't even have any joints or anything.

P.S: The only response I got for my tweet to [MENTION=24169]ptcl[/MENTION]cares was "We are working on your issue and an early resolution will be ensured." and nor have I gotten any reply to the email I sent to [email protected].
 
Last edited:

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,755
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So the pole is just outside my house. From there it comes to the roof and then down to the ADSL splitter and afterward my modem. The lineman has come to check it several times over the past 2 months and he told me that my line after the pole was fine. After the pole, it doesn't even have any joints or anything.
Have you tried a different splitter or tried going without the splitter? Skipping the phone line and plugging directly into the modem.
 

greyfreak19

Active member
Nov 13, 2014
302
1
24
Punjab,Wah
Have you tried a different splitter or tried going without the splitter? Skipping the phone line and plugging directly into the modem.

YES! The first thing I tried after a week of my internet being basically dead. As for the first 2 weeks my internet we actually dead. Zero Speed. Only after a lot of complaining did I start getting 1-2mb speeds. after which the lineman told me that it won't get better because of the "dabbi" on the pole being fucked.
 

manobilla

Proficient
Jun 3, 2018
567
7
14
YES! The first thing I tried after a week of my internet being basically dead. As for the first 2 weeks my internet we actually dead. Zero Speed. Only after a lot of complaining did I start getting 1-2mb speeds. after which the lineman told me that it won't get better because of the "dabbi" on the pole being fucked.
any of your neighbours got line from same DP ask them hows their connection working
 

player1234

Active member
Jun 22, 2014
352
7
23
People having high pings: you can also try Outfox, it's amazing software just like WTFast/Kill-ping. Lowers my ping from 260 to 160 on Fortnite.
 

dragonhain

︻┳═一 On Training !!!
Sep 29, 2008
146
0
21
Rawalpindi
Any one else getting connection issues on ptcl, the modem dsl light is on, but cant connect to internet, also can't login to modem setting, did a couple of restarts on pc and router but still no internet

Sent from my SM-G950F using Tapatalk
 

manobilla

Proficient
Jun 3, 2018
567
7
14
before my internet disconnects i get alot of CRC erros on downstream
whys that? can anyone tell me what is causing CRC errors?
 

manobilla

Proficient
Jun 3, 2018
567
7
14
Downstream Upstream
SNR Margin
:​
0.1 22.4db
Line Attenuation
:​
27.8 19.8 db
Data Rate
:​
11261 1088 kbps
Max Rate​
:​
11262 2153 kbps
POWER​
:​
19.6 12.8 dbm
CRC​
:​
1048 0
 

manobilla

Proficient
Jun 3, 2018
567
7
14
CRC errors on downstream

[HR][/HR][HR][/HR][HR][/HR]
Downstream Upstream
SNR Margin
:​
13.4 27.2db
Line Attenuation
:​
26.3 19.0db
Data Rate
:​
11261 1092kbps
Max Rate​
:​
17076 2458kbps
POWER​
:​
17.3 12.8dbm
CRC​
:​
2681 4

- - - Updated - - -

w
 

sandygtx

Intermediate
Sep 21, 2011
213
0
21
My connection has become really awful lately. Giving me unstable speeds and a very high ping. I getting 200+ ping even with pakistani players in cod on ps4. Speed test shows the same. Called the customer support. They have no idea about the ping obviously. However, this time the representative went to a new low by trying to convince me that my SNR margin was too HIGH (24.5) and it should be around 10 and that is what is causing the problems xP I wonder what is the criteria to get hired in ptcl.
SNR is pretty stable. I even avoided the splitter and connected the router directly. Any help anyone?
 

Aciel

Proficient
Sep 15, 2011
592
3
24
Islamabad
What was wrong with PTCL? Landline was dead since hours and even 1218 was going busy tone.

Loc: G-8/2, ISB

Edit 1: There was line cut in my area and some other issue after cut, got resolved after 6h.

Sent from my OnePlus 5 using Tapatalk
 
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9Meez

Well-known member
Feb 10, 2012
1,012
50
53
Lahore
My connection has become really awful lately. Giving me unstable speeds and a very high ping. I getting 200+ ping even with pakistani players in cod on ps4. Speed test shows the same. Called the customer support. They have no idea about the ping obviously. However, this time the representative went to a new low by trying to convince me that my SNR margin was too HIGH (24.5) and it should be around 10 and that is what is causing the problems xP I wonder what is the criteria to get hired in ptcl.
SNR is pretty stable. I even avoided the splitter and connected the router directly. Any help anyone?
Whatever anyone says on the helpline just launch complaint for High Pings and it will resolve it self. I have done this multiple times and this works. People on helpline have started taking complaints for high pings now. And once you log a complaint never let it close unless your issue gets resolved.
 

mianabid

Talented
Jun 6, 2014
72
1
13
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wannagamer

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Dec 23, 2016
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PTCL is throttling (slowing down) speeds during peak times - early office hours and night (9pm to 1am), which is why the pings are high.
 

masters1001

PG Supervisor
Supervisor
Nov 23, 2012
738
1
43
Karachi
PTCL is throttling (slowing down) speeds during peak times - early office hours and night (9pm to 1am), which is why the pings are high.
Hmmm same here that could be the reason since couple of days experiencing slow speed too . Line stats are also good.

Sent from my SM-G965F using Tapatalk
 

kayani89

Active member
Nov 28, 2008
323
0
21
Wah Cantt
Ab Internet ki kya situation hai?


YES! The first thing I tried after a week of my internet being basically dead. As for the first 2 weeks my internet we actually dead. Zero Speed. Only after a lot of complaining did I start getting 1-2mb speeds. after which the lineman told me that it won't get better because of the "dabbi" on the pole being fucked.
 
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