Called their helpline. Apparently there's a promotion going on until 31st March 2015. We get 2Mbps at the same price
I've tweeted the PTCLCares guy to confirm.
[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]
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I've tweeted the PTCLCares guy to confirm.
You have been downgraded to a 2Mb package.Here is what my 4MB stats looked before:
And here is the new 8mb stats
My router is giving me problems. I went to the exchange and the guy there said that a replacement of my router with a used router will cost Rs 1500 while getting it replaced with a new router will cost Rs 4500.
Is that true? Why don't I just buy a router from the market? It'd be hell cheaper.
I've tweeted the PTCLCares guy to confirm the prices but he just said he has lodged my compliant with the branch manager at my exchange.
Any advice?
Is that true? Why don't I just buy a router from the market? It'd be hell cheaper.
I've tweeted the PTCLCares guy to confirm the prices but he just said he has lodged my compliant with the branch manager at my exchange.
Any advice?
Buy a new router with Built in Wi-Fi functionality. I have a TP Link W8961ND. Have been using it for a year now!
I got my Pair changed again & new stats are like this:
But SpeedTest is:
WTF, Why not 8Mb/s
| Mode: | ADSL2+ | |
| Type: | Interleave | |
| Line Coding: | Trellis On | |
| Status: | No Defect | |
| Link Power State: | L0 | |
| Downstream | Upstream | |
| SNR Margin (dB): | 23.1 | 8.6 |
| Attenuation (dB): | 8.5 | 6.0 |
| Output Power (dBm): | 0.0 | 12.8 |
| Attainable Rate (Kbps): | 26412 | 1176 |
| Rate (Kbps): | 9212 | 1092 |
But SpeedTest is:
WTF, Why not 8Mb/s
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Your line/DSL profile has been updated but not your DSL username.I got my Pair changed again & new stats are like this:
Mode: ADSL2+ Type: Interleave Line Coding: Trellis On Status: No Defect Link Power State: L0 Downstream Upstream SNR Margin (dB): 23.1 8.6 Attenuation (dB): 8.5 6.0 Output Power (dBm): 0.0 12.8 Attainable Rate (Kbps): 26412 1176 Rate (Kbps): 9212 1092
But SpeedTest is:
WTF, Why not 8Mb/s
Sent from my Nexus 5 using Tapatalk
Hmmm. I know Line Profile & Port Speed (as per 1218, both are set to 8MB), but what is this DSL Username? Kindly explain me this so I can tell those idiots at 1218 as well.
Oh I just remembered, people at F-8 Exchange said my area don't support connection above 4MB, not even on Fiber lol
Sent from 'Moto G' using Tapatalk.
Well, its the ID with which you're authenticated with PTCL servers and get internet connectivity (every DSL connection has one). You'll find your username on your modem's page -> Advanced Setup -> WAN (or WAN Service) -> <It will be in the interfaces with a description like "pppoe_8_81">
Reference image (click the edit button, highlighted interface):
Anyways, your only option to get it rectified is 1218 or www.twitter.com/PTCLCares so yeah ... Not fun I know
Sent from my Nexus 5 using Tapatalk
OK, so I'll tell them that speed package for my Username is incorrect & ask them to fix it to match with my Line Profile/Port Speed, which is 8MB.Anyways, your only option to get it rectified is 1218 or www.twitter.com/PTCLCares so yeah ... Not fun I know
Sent from 'Moto G' using Tapatalk.
No, keep it simple. Just say that your line profile is of 8mbps but you're still getting 4mbps speed, that's for 1218.
You can mention username when messaging PTCLCares, he'll understand.
Sent from my Nexus 5 using Tapatalk
Now you're at the correct line profile, are you getting 8mbps speed as well now?Ok lodged a complaint, and had my port corrected. here is the new speed
So i finally managed to get 8 mbps promo on fiber optic, the speed is satisfactory but the ping i get in online games especially on US/CA servers is not that great. Even my nitro gave me better pings ~330 ping but this gives me ~310. Is it normal? I mean shouldn't it be more than that?
My modem stats are as follows:
My modem stats are as follows:
Code:
Mode: ADSL_2plus
Traffic Type: ATM
Status: Up
Link Power State: L0
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 274 69
Attenuation (0.1 dB): 75 71
Output Power (0.1 dBm): 0 126
Attainable Rate (Kbps): 26112 1368
Path 0 Path 1
Downstream Upstream Downstream Upstream
Rate (Kbps): 9215 1370 0 0
MSGc (# of bytes in overhead channel message): 91 14 0 0
B (# of bytes in Mux Data Frame): 31 152 0 0
M (# of Mux Data Frames in FEC Data Frame): 1 1 0 0
T (Mux Data Frames over sync bytes): 6 1 0 0
R (# of check bytes in FEC Data Frame): 16 0 0 0
S (ratio of FEC over PMD Data Frame length): 0.1105 3.5478 0.0 0.0
L (# of bits in PMD Data Frame): 3474 345 0 0
D (interleaver depth): 511 1 0 0
Delay (msec): 14 1 0.0 0.0
INP (DMT symbol): 9.00 0.00 0.0 0.0
Super Frames: 912826 825005 0 0
Super Frame Errors: 0 0 0 0
RS Words: 531263775 3676606 0 0
RS Correctable Errors: 12080 0 0 0
RS Uncorrectable Errors: 0 0 0 0
HEC Errors: 0 0 0 0
OCD Errors: 0 0 0 0
LCD Errors: 0 0 0 0
Total Cells: 319092687 47364918 0 0
Data Cells: 45130153 2708879 0 0
Bit Errors: 0 0 0 0
Total ES: 0 0
Total SES: 0 0
Total UAS: 23 23
Last edited by a moderator:
Ping is the time it takes for data to go from your computer to the other computer and then come back to your computer. So lesser the ping lesser the lag.
So
310ms is better than 330ms
First up, please post an image of your line stats (preferred) or if you're going to post in text form then put it under
[/QUOTE]
Code:
[./code] tags, I've edited your post this time with [code] BB tags.
Now coming to your query, there are way too many factors involved in latency. Also, I need some info first to give an opinion, post a [I]traceroute[/I] to the destination IP (the server you're connecting to). And not sure if a typo but lesser the ping the better.
[QUOTE="Li0n, post: 2505134, member: 126782"]So i finally managed to get 8 mbps promo on fiber optic, the speed is satisfactory but the ping i get in online games especially on US/CA servers is not that great. Even my nitro gave me better pings ~330 ping but this gives me ~310. Is it normal? [B]I mean shouldn't it be more than that?[/B]
My modem stats are as follows:
[CODE]Mode: ADSL_2plus
Traffic Type: ATM
Status: Up
Link Power State: L0
Downstream Upstream
Line Coding(Trellis): On On
SNR Margin (0.1 dB): 274 69
Attenuation (0.1 dB): 75 71
Output Power (0.1 dBm): 0 126
Attainable Rate (Kbps): 26112 1368
Path 0 Path 1
Downstream Upstream Downstream Upstream
Rate (Kbps): 9215 1370 0 0
MSGc (# of bytes in overhead channel message): 91 14 0 0
B (# of bytes in Mux Data Frame): 31 152 0 0
M (# of Mux Data Frames in FEC Data Frame): 1 1 0 0
T (Mux Data Frames over sync bytes): 6 1 0 0
R (# of check bytes in FEC Data Frame): 16 0 0 0
S (ratio of FEC over PMD Data Frame length): 0.1105 3.5478 0.0 0.0
L (# of bits in PMD Data Frame): 3474 345 0 0
D (interleaver depth): 511 1 0 0
Delay (msec): 14 1 0.0 0.0
INP (DMT symbol): 9.00 0.00 0.0 0.0
Super Frames: 912826 825005 0 0
Super Frame Errors: 0 0 0 0
RS Words: 531263775 3676606 0 0
RS Correctable Errors: 12080 0 0 0
RS Uncorrectable Errors: 0 0 0 0
HEC Errors: 0 0 0 0
OCD Errors: 0 0 0 0
LCD Errors: 0 0 0 0
Total Cells: 319092687 47364918 0 0
Data Cells: 45130153 2708879 0 0
Bit Errors: 0 0 0 0
Total ES: 0 0
Total SES: 0 0
Total UAS: 23 23
Last edited:
Some US servers are in the range of 250 and some are 350+. Depends on the server and the path being taken.
Sent from my Nexus 5 using Tapatalk
Maybe the PTCL servers were slow at that time.Well not so great speed, but it's ok i guess.
Try downloading something using a download manager.
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