[SOLVED] LG G2 touch problem after upgrading lollipop? I have a solution

Shehroz Rafiq

Microsoft Owner
May 16, 2013
257
0
21
35
Karachi
Assalamoalaikum,

If you guyz have LG G2 touch problem or bad imei/null after upgrading lollipop. Post details here and i will help you to get it fixed without any charges.
 

UmerFarooq

Active member
Dec 6, 2014
375
0
22
Lahore
I don't own a G2 but wanna know that whether touch problem is also present on custom ROMs?

Sent from my Moto G using Tapatalk
 

jaidii

New member
Oct 13, 2015
4
0
0
Same Problem after Updating To new version via Pc Suite

Assalamoalaikum,

If you guyz have LG G2 touch problem or bad imei/null after upgrading lollipop. Post details here and i will help you to get it fixed without any charges.
Yes I Have just Updated My Cell To New Version After Waiting All Long While Its Download , and Now What I've Got Is A Non responsive Phone , :(
Kindly Help What To Do To Resolve It ASAP.
Thanks In Advance
 

babarhyd

*nix GURU
Sep 10, 2010
293
0
21
Hyderabad
Hui hui hui. Free advice is worth sharing. I have gone through the same process just few days back. Khair its repairable. I will reply in few hours with whole method if the original poster does not reply.

Sent from my QMobile X600 using Tapatalk
 

Shehroz Rafiq

Microsoft Owner
May 16, 2013
257
0
21
35
Karachi
I don't own a G2 but wanna know that whether touch problem is also present on custom ROMs?

Sent from my Moto G using Tapatalk
yes. its possible.

- - - Updated - - -

Yes I Have just Updated My Cell To New Version After Waiting All Long While Its Download , and Now What I've Got Is A Non responsive Phone , :(
Kindly Help What To Do To Resolve It ASAP.
Thanks In Advance
Do you have touch problem after updating or your phone is not starting ?

- - - Updated - - -

Hui hui hui. Free advice is worth sharing. I have gone through the same process just few days back. Khair its repairable. I will reply in few hours with whole method if the original poster does not reply.

Sent from my QMobile X600 using Tapatalk
hui hui hui. i said Post details here and i will help you to get it fixed without any charges.
 

jaidii

New member
Oct 13, 2015
4
0
0
Yeah M having Touch Problem , Its Almost Unresponsive :( Even It Unlock By Trying Many times. Have Done Factory reset But Nothing Changed,
 

depthcharge

Well-known member
Sep 5, 2014
1,111
0
41
Rawalpindi
Even though I don't own a G2, but eversince I've updated my Xperia Z1 compact to Android 5.1, I'm facing touch issues, as well. Looks like it's a LP 5.1 bug [emoji21] or maybe, it's just affecting SD 800 devices?

Sent via my SXZ1C using Tapatalk
 

Shehroz Rafiq

Microsoft Owner
May 16, 2013
257
0
21
35
Karachi
Yeah M having Touch Problem , Its Almost Unresponsive :( Even It Unlock By Trying Many times. Have Done Factory reset But Nothing Changed,
First you need to confirm what model you are using. You have installed D802 firmware on your model as you thought you have D802 but you didnt have D802. that is why you are having issue. you need to open back cover of your phone to see what model written on the body with white color. You need model opening tool to remove back cover its very easy to open back over even you can also use flat screw driver.
How to remove back cover
Remove sim tray
now insert flat screw driver in the area of sim tray and gently push up it will click as tick.
then start moving left or right and gently push up it will unlock all the ticks.

you can also see on youtube how to open back cover of LG G2

- - - Updated - - -

Even though I don't own a G2, but eversince I've updated my Xperia Z1 compact to Android 5.1, I'm facing touch issues, as well. Looks like it's a LP 5.1 bug [emoji21] or maybe, it's just affecting SD 800 devices?

Sent via my SXZ1C using Tapatalk
Dont know about Sony devices but are you sure u were using correct firmware of lollipop when installing? cause bad touch screen happens when you install wrong model firmware of lollipop on your model
 

depthcharge

Well-known member
Sep 5, 2014
1,111
0
41
Rawalpindi
First you need to confirm what model you are using. You have installed D802 firmware on your model as you thought you have D802 but you didnt have D802. that is why you are having issue. you need to open back cover of your phone to see what model written on the body with white color. You need model opening tool to remove back cover its very easy to open back over even you can also use flat screw driver.
How to remove back cover
Remove sim tray
now insert flat screw driver in the area of sim tray and gently push up it will click as tick.
then start moving left or right and gently push up it will unlock all the ticks.

you can also see on youtube how to open back cover of LG G2

- - - Updated - - -



Dont know about Sony devices but are you sure u were using correct firmware of lollipop when installing? cause bad touch screen happens when you install wrong model firmware of lollipop on your model
Yes, it's the correct firmware and it was an OTA update. There are others too who are facing this issue on the XDA forum. Well, will just have to wait for Sony to fix it. There are many other bugs as well so hopefully there'll be a fix.

Sent via my SXZ1C using Tapatalk
 

Shehroz Rafiq

Microsoft Owner
May 16, 2013
257
0
21
35
Karachi
Yes, it's the correct firmware and it was an OTA update. There are others too who are facing this issue on the XDA forum. Well, will just have to wait for Sony to fix it. There are many other bugs as well so hopefully there'll be a fix.

Sent via my SXZ1C using Tapatalk
for example
See if you have model no. 1A in real
and it has converted to model no. 1B
and you have installed firmware of 1B it will create this issue.
even updating with pc suite can go wrong as it assumes that you have kitkat of 1B and installs lollipop of 1B but you actually have 1A.
 

depthcharge

Well-known member
Sep 5, 2014
1,111
0
41
Rawalpindi
for example
See if you have model no. 1A in real
and it has converted to model no. 1B
and you have installed firmware of 1B it will create this issue.
even updating with pc suite can go wrong as it assumes that you have kitkat of 1B and installs lollipop of 1B but you actually have 1A.
True that but it will show the exact firmware version in the about phone section right? And I have the right firmware. The touch acts up when scrolling long lists, for example: when going through the songs in the music player, it'll just bounce the list back to the top while I'm still scrolling down. Similarly, it acts weird when typing messages and stuff [emoji21]

Sent via my SXZ1C using Tapatalk
 

Shehroz Rafiq

Microsoft Owner
May 16, 2013
257
0
21
35
Karachi
True that but it will show the exact firmware version in the about phone section right? And I have the right firmware. The touch acts up when scrolling long lists, for example: when going through the songs in the music player, it'll just bounce the list back to the top while I'm still scrolling down. Similarly, it acts weird when typing messages and stuff [emoji21]

Sent via my SXZ1C using Tapatalk
The only way to see real model no. is to open back cover and see on motherboard or you can go to recovery and it will show you exact model.
However your problem of touch starts after lollipop right? have you tried downgrading?

- - - Updated - - -

I have d800 g2 but when I goto. Software update it says no update available...

Sent from my LG L9
because its D800 AT&T version and it has been software unlocked. LG do not support directly to carrier based phones and for update you need to contact AT&T as they will provide you an updated firmware but since you are in Pakistan and jugar kiya hua hai to you will have to use jugari method to update your phone thatswhy carrier based phones are 1k or 2k cheaper than original model i.e D802.
 

depthcharge

Well-known member
Sep 5, 2014
1,111
0
41
Rawalpindi
The only way to see real model no. is to open back cover and see on motherboard or you can go to recovery and it will show you exact model.
However your problem of touch starts after lollipop right? have you tried downgrading?

- - - Updated - - -



because its D800 AT&T version and it has been software unlocked. LG do not support directly to carrier based phones and for update you need to contact AT&T as they will provide you an updated firmware but since you are in Pakistan and jugar kiya hua hai to you will have to use jugari method to update your phone thatswhy carrier based phones are 1k or 2k cheaper than original model i.e D802.
Bro, Sony devices aren't that difficult when it comes to finding out the model and all. Yes, it started after lollipop 5.1 to be precise. Was fine on 5.0.2. Anyway, don't want to downgrade as it's a lengthy process and I don't have that much time. Will just wait for an official fix from Sony.

Sent via my SXZ1C using Tapatalk
 

Shehroz Rafiq

Microsoft Owner
May 16, 2013
257
0
21
35
Karachi
Bro, Sony devices aren't that difficult when it comes to finding out the model and all. Yes, it started after lollipop 5.1 to be precise. Was fine on 5.0.2. Anyway, don't want to downgrade as it's a lengthy process and I don't have that much time. Will just wait for an official fix from Sony.

Sent via my SXZ1C using Tapatalk

Are you sure its a lollipop bug not an error? good luck.
 
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