I have not been able to connect with xbox live services for past 5 hours or more even though xbox live service itself is working properly. I am on ptcl when I do xbox live test it shows that my console can connect to my internet but when it comes to xbox live it fails. There is no point in looking for a help from those Jahil ptcl helpline douchbags because they wouldn't understand what my problem actually is. So, is your console connecting to XBL Service or not?