Can't Connect to Xbox Live Service [resolved]

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May 8, 2009
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I must also state that the blame is not to be put on the ISPs (PTCL, Wateen, LDN, etc). The sole blame and fault goes to PTA only. So email them your reports/complaints as much as you can. But do notify your ISPs too of the matter!

Email here: [email protected]
 

Dark Ajax

Talented
Jul 30, 2011
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I thought my router had gone haywire. Thank god, I logged on here.

PTA is the stupidest, ignorant organization there is where "policy-makers" probably can't differentiate between a computer mouse and a real one.
 

faraany3k

They are dying YO!!!
Nov 14, 2007
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I must also state that the blame is not to be put on the ISPs (PTCL, Wateen, LDN, etc). The sole blame and fault goes to PTA only. So email them your reports/complaints as much as you can. But do notify your ISPs too of the matter!

Email here: [email protected]
How come PTA has people that actually know stuff about XBL, PSN and STEAM and GAMEFORGE?

This is some crook taliban minded radical sitting in PTCL headquarters banning all online gaming ports.

Plus with little or no presence of gamers in parliament (lol). Forget your online gaming if this is not a mistake but conscious decision.
 
May 8, 2009
6,008
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Lahore
How come PTA has people that actually know stuff about XBL, PSN and STEAM and GAMEFORGE?

This is some crook taliban minded radical sitting in PTCL headquarters banning all online gaming ports.

Plus with little or no presence of gamers in parliament (lol). Forget your online gaming if this is not a mistake but conscious decision.
Yaar bhai ... did you see all those news sites banned last week (theverge, theguardian)? They all reopened thanks to our reports to ISPs and them reporting to PTA.

PTA is not making any specific decisions in banning such IPs. It's a result of the massive ban happening from PIE (Pakistan Internet Exchange). Lots of individual servers were also banned/blocked, but got reopened eventually.

Like I said, there is no intention in banning specifically such services/ips. It's being done in a single sweep that's accidentally getting these IPs blocked too.

Also, PTCL is trying to unblock VPNs through direct communication to PTA. So let's roll with reports to ISPs but not badmouthing them at the same time. That's for PTA.
 

farazfareed

New member
Feb 9, 2014
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0519225366, this the PTA's number, the dept which deals with what to block and what not to block and teh reasons behind it. please start calling. offices open at 830 am. monday to friday.

also shoot emails at [email protected]
 

xeesh

Proficient
Sep 16, 2010
549
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Lahore
Just lodged a complaint to PTA through an email. I just don't understand one thing how come PTA can block IPs or Ports on their own without the help of ISPs? Pee-TA should have had put this much of effort in filtering youtube links instead of blocking the whole YT and VPNs, then it would have been much much appreciated.
 

StrikerX

Moderator
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Apr 6, 2009
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Just lodged a complaint to PTA through an email. I just don't understand one thing how come PTA can block IPs or Ports on their own without the help of ISPs? Pee-TA should have had put this much of effort in filtering youtube links instead of blocking the whole YT and VPNs, then it would have been much much appreciated.
Pakistan Internet Exchange (PIE), look it up. All traffic from ISP's first go through PIE. ISP's have their own filters in place too (e.g netsweeper @ PTCL) but these blocks are originating from PIE.
 

xeesh

Proficient
Sep 16, 2010
549
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21
Lahore
Pakistan Internet Exchange (PIE), look it up. All traffic from ISP's first go through PIE. ISP's have their own filters in place too (e.g netsweeper @ PTCL) but these blocks are originating from PIE.
Thank you for the information and I really appreciated it. So now we all know the XBL IPs have been blocked. So what are the chances of it being unblocked? It's been already more than 24 hours now. I am afraid we are going to lose one the biggest online gaming networks in Pakistan and if that happens it will be such a disaster for online gaming lovers. :(
 

StrikerX

Moderator
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Apr 6, 2009
6,636
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Islamabad
Thank you for the information and I really appreciated it. So now we all know the XBL IPs have been blocked. So what are the chances of it being unblocked? It's been already more than 24 hours now. I am afraid we are going to lose one the biggest online gaming networks in Pakistan and if that happens it will be such a disaster for online gaming lovers. :(
Today's Sunday, wait till Monday/Tuesday. Will get unblocked.
 

moeenm

Beginner
Feb 10, 2014
43
0
11
Islamabad
I was able to log on XBL after using a European PPTP/SSTP VPN as my XBOX 360 is PAL (Though I had to go through 15 minutes of proof/verfication process as XBL verification email takes upto 15 - 30 minutes to arrive on your alternate email address).

All you need is wifi internet connectivity and a laptop with Wifi + LAN provision

All you do is make a new VPN connection under windows. Enable sharing on your LAN connection and allow users to modify connection settings, set your home network to VPN connection.

Now, connect to your VPN connection, verify internet connectivity. Plug in LAN to your laptop and XBOX 360. Test connection > Sign in > verify credentials > VIOLA!

I take no responsibility for any of the infractions you guys get caught up with :p

Alternatively, if you have a Router which supports OpenVPN, you can directly set that up in your router control panel and relieve yourselves with the hustle.

I did send a frowning email to pta complaint, and got this reply:

Dear Complainant,Your complaint has been received and will be processed accordingly as per
SOP.

Consumer Protection Directorate
Pakistan Telecom Authority
 

pakspin

Proficient
Mar 1, 2013
695
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21
Sargodha
I was able to log on XBL after using a European PPTP/SSTP VPN as my XBOX 360 is PAL (Though I had to go through 15 minutes of proof/verfication process as XBL verification email takes upto 15 - 30 minutes to arrive on your alternate email address).

All you need is wifi internet connectivity and a laptop with Wifi + LAN provision

All you do is make a new VPN connection under windows. Enable sharing on your LAN connection and allow users to modify connection settings, set your home network to VPN connection.

Now, connect to your VPN connection, verify internet connectivity. Plug in LAN to your laptop and XBOX 360. Test connection > Sign in > verify credentials > VIOLA!

I take no responsibility for any of the infractions you guys get caught up with :p

Alternatively, if you have a Router which supports OpenVPN, you can directly set that up in your router control panel and relieve yourselves with the hustle.

I did send a frowning email to pta complaint, and got this reply:
bro i already tried that on PC but it didnt work for PC so i did not proceeded the test on xbox,
I turned on Freegate on laptop then shared internet via Lan to my PC but youtube failed to open in PC however in laptop youtube was working fine with Freegate.. so i was unable to share VPN on PC and did not tried in XBox...

Please post here step by step how it worked for ya.. and which VPN ?
 

moeenm

Beginner
Feb 10, 2014
43
0
11
Islamabad
bro i already tried that on PC but it didnt work for PC so i did not proceeded the test on xbox,
I turned on Freegate on laptop then shared internet via Lan to my PC but youtube failed to open in PC however in laptop youtube was working fine with Freegate.. so i was unable to share VPN on PC and did not tried in XBox...

Please post here step by step how it worked for ya.. and which VPN ?
Ok! Headon, first off, I don't know if someone from PTA or w.e banning consortium lurks here. I'll just post it with one of the many VPN connections I have.

vpnreactor provides free vpn session with your very own username and password for 30 minutes and its perhaps best dedicated vpn service on free basis. I am on Windows 7, so this guide will keep windows 7 into view.

In general ANY p2p supported VPN or MMORPG supported VPN works.

I have already explained what you need but here again:

LAN Cable
Internet connectivity through wifi


1. Sign up on vpnreactor for basic account, verify through email, remember your detail or copy paste somewhere you can remember. https://www.vpnreactor.com/
The region of this VPN connection is DEUTCH, so you'll need a PAL or Region Free XBOX 360
2. Connect to your very own internet connection through wifi and ONLY through wifi. (I assume you already have a laptop)
3. Change your Router's DHCP to 172.20.0.1 and ip range: 172.20.0.2 till 172.20.0.254 (PTCL's routers come with 192.168.x.x DHCP)
Reconnect to your router through wifi
4. Reset your xbox360 to default settings for Network.
5. How to make a new vpn connection
  1. Open Network & Sharing Center
  2. Click Setup a new connection or Network
  3. In the next window, Select Connect to Workplace and click Next
  4. (If you have already setup a vpn connection, choose "No, Create a new connection" option and click Next)
  5. Click the First option "Use my Internet Connection (VPN)"
  6. Set the name of the connection, Address : vpn.vpnreactor.net
  7. Give your username & Password
  8. Connect later
6. Go to properties of the VPN connection you just made
  1. Go to sharing tab, Tick mark all three options (Enable other users to modify, connect to internet through blabla)
  2. From list of Home Networking Connection, choose Local Area Connection or your specific LAN connection you are gonna connect your XBOX 360 with.
7. Connect to the vpn connection
8. Connect XBOX 360 with your laptop via LAN connection.
9. Turn on your XBOX 360, Test your connection to XBL
10. Login and prove that its REALLY you logging on, Second email address verification and security code confirmation (coz your location will appear either in Netherlands or Germany)

Hope this helps ._. I felt kinda lazy doing all the pictorial.

This isn't the solution of our xbl users problem.
'course it isn't. Just a work around like what you guys do for youtube and region hopping on XBL is dangerous as well.

Which email address did you send your complaint to
[email protected]

This what I sent to them in the email, exact text copied:
From past 2 days, XBOX Live service is unavailable across Pakistan. If you guys please stop playing dumb, you'd understand that XBOX Live is online service provided by Microsoft for their XBOX 360 console users.
You guys also did the same with Gameranger. I have no idea what goes wrong in your heads.
 
Last edited:

xeesh

Proficient
Sep 16, 2010
549
0
21
Lahore
Can't Connect to Xbox Live Service

This is what I got from ptcl.. Lets hope for it and keep your fingers crossed.

 
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