AliExpress Order stuck in customs!

javaidhassan

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Nov 27, 2017
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For me, it only takes a day to reach IMO Karachi from IMO Islamabad. As for customs, cleared doesn't imply that duty will not be charged. If duty is applicable postman brings a slip and you pay him when receiving the parcel. However, I don't think your parcel has gone through customs yet. Tracking status on Pakistan Post website will be more accurate than USPS once parcel is in Pakistan. If parcel goes to customs it should appear in the tracking on Pakistan Post website. In my experience, customs evaluation is done at the local IMO i.e. Islamabad IMO simply forwards the parcel to Karachi and the customs evaluation is done over here. I have never had to pay any duty on any parcel before the one that is currently stuck at customs, other than the 45 rupees handling charges which I pay to the postman.

Pakistan Post tracking for one of my recent parcels,

17/10/2017 09:38AMSTERDAM E INTERNATIONAL MAILinsert item into bag in origin country
22/10/2017 06:53ISLAMABAD INTERNATIONAL MAIL OFFICEreceive item at office of exchange in destination country
22/10/2017 07:26ISLAMABAD INTERNATIONAL MAIL OFFICEsend item to DMO KARACHI FGN POST in destination country
23/10/2017 06:08IMO Parcel Karachireceive item at office of exchange in destination country
26/10/2017 07:21IMO Parcel KarachiInsert item into domestic bag

Another one which is currently stuck at customs,

10/11/2017 10:36AMSTERDAM E INTERNATIONAL MAILinsert item into bag in origin country
14/11/2017 04:50ISLAMABAD INTERNATIONAL MAIL OFFICEreceive item at office of exchange in destination country
14/11/2017 07:47ISLAMABAD INTERNATIONAL MAIL OFFICEsend item to DMO KARACHI FGN POST in destination country
15/11/2017 05:45IMO Parcel Karachireceive item at office of exchange in destination country
16/11/2017 10:02IMO Parcel Karachisend item to customs in destination country
Its been 3 days it didn't reach lahore imo..
You know that strikes going on in lahore could it be a factor of delay??should i contact lahore GPO or should wait??
 

lithiuminc

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Nov 21, 2017
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Its been 3 days it didn't reach lahore imo..
You know that strikes going on in lahore could it be a factor of delay??should i contact lahore GPO or should wait??
I was also thinking of the same reason for delay. I would suggest you wait another 2 days then contact if the tracking doesn't update.
 

lithiuminc

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Nov 21, 2017
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My order's status also changed to 'update item in destination country'.

16/11/2017 10:02IMO Parcel Karachisend item to customs in destination country
28/11/2017 06:12IMO Parcel Karachiupdate item in destination country

Still waiting..
Hoping my parcel start moving tomorrow.
Any idea how much duty i have to pay..
Is there any chance it comes duty free..
No one can tell you how much duty you will have to pay. It depends on what category the item belongs to and what its value is in the eyes of the customs inspector. There is a chance that it goes duty free, but if it is an electronics item like a mobile phone or laptop, or headphones, there is a higher chance of having to pay duty.
 

javaidhassan

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Nov 27, 2017
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My order's status also changed to 'update item in destination country'.

16/11/2017 10:02IMO Parcel Karachisend item to customs in destination country
28/11/2017 06:12IMO Parcel Karachiupdate item in destination country



No one can tell you how much duty you will have to pay. It depends on what category the item belongs to and what its value is in the eyes of the customs inspector. There is a chance that it goes duty free, but if it is an electronics item like a mobile phone or laptop, or headphones, there is a higher chance of having to pay duty.
What is meaning of that "update item in destination country"
My parcel is still the same..
I am quite sure thats because of strike in in karachi everything is normal now but in lahore whole mall road is blocked.
I tried to call gpo lahore but no one is picking up..
You know any other number of gpo lahore where i can contact them.
 

lithiuminc

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Nov 21, 2017
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What is meaning of that "update item in destination country"
My parcel is still the same..
I am quite sure thats because of strike in in karachi everything is normal now but in lahore whole mall road is blocked.
I tried to call gpo lahore but no one is picking up..
You know any other number of gpo lahore where i can contact them.
It means customs inspection is complete and now I should receive my parcel or customs detention memo at my home.
I don't know IMO Lahore's contact number, which is where your parcel is headed to.
See this page: EMTTS - Express Mail Track & Trace System

However, I don't think it is of any use contacting. You should wait patiently. If IMO Lahore receives your item, it will be displayed in the tracking. If they haven't received your parcel, they cant help. Your parcel must be in transit.
 

lithiuminc

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Nov 21, 2017
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My parcel got cleared today according to the tracking. The tracking status has changed to 'Insert item into domestic bag', which indicates that it is ready for delivery. I am expecting to receive it by Monday.

10/11/2017 10:36AMSTERDAM E INTERNATIONAL MAILinsert item into bag in origin country
14/11/2017 04:50ISLAMABAD INTERNATIONAL MAIL OFFICEreceive item at office of exchange in destination country
14/11/2017 07:47ISLAMABAD INTERNATIONAL MAIL OFFICEsend item to DMO KARACHI FGN POST in destination country
15/11/2017 05:45IMO Parcel Karachireceive item at office of exchange in destination country
16/11/2017 10:02IMO Parcel Karachisend item to customs in destination country
28/11/2017 06:12IMO Parcel Karachiupdate item in destination country
30/11/2017 12:06IMO Parcel Karachireturn item from customs in destination country
30/11/2017 12:07IMO Parcel KarachiInsert item into domestic bag
 

javaidhassan

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Nov 27, 2017
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My parcel got cleared today according to the tracking. The tracking status has changed to 'Insert item into domestic bag', which indicates that it is ready for delivery. I am expecting to receive it by Monday.

10/11/2017 10:36AMSTERDAM E INTERNATIONAL MAILinsert item into bag in origin country
14/11/2017 04:50ISLAMABAD INTERNATIONAL MAIL OFFICEreceive item at office of exchange in destination country
14/11/2017 07:47ISLAMABAD INTERNATIONAL MAIL OFFICEsend item to DMO KARACHI FGN POST in destination country
15/11/2017 05:45IMO Parcel Karachireceive item at office of exchange in destination country
16/11/2017 10:02IMO Parcel Karachisend item to customs in destination country
28/11/2017 06:12IMO Parcel Karachiupdate item in destination country
30/11/2017 12:06IMO Parcel Karachireturn item from customs in destination country
30/11/2017 12:07IMO Parcel KarachiInsert item into domestic bag
congrats bro..
i called pakistan post office she said that your parcel has arrived lahore and was held by customs and got cleared and you will get it by monday but trackimg still stuck no update in tracking...
she was asking whats in the parcel should i tell them correctly whats in it or should lie???

- - - Updated - - -

My parcel got cleared today according to the tracking. The tracking status has changed to 'Insert item into domestic bag', which indicates that it is ready for delivery. I am expecting to receive it by Monday.

10/11/2017 10:36AMSTERDAM E INTERNATIONAL MAILinsert item into bag in origin country
14/11/2017 04:50ISLAMABAD INTERNATIONAL MAIL OFFICEreceive item at office of exchange in destination country
14/11/2017 07:47ISLAMABAD INTERNATIONAL MAIL OFFICEsend item to DMO KARACHI FGN POST in destination country
15/11/2017 05:45IMO Parcel Karachireceive item at office of exchange in destination country
16/11/2017 10:02IMO Parcel Karachisend item to customs in destination country
28/11/2017 06:12IMO Parcel Karachiupdate item in destination country
30/11/2017 12:06IMO Parcel Karachireturn item from customs in destination country
30/11/2017 12:07IMO Parcel KarachiInsert item into domestic bag
congrats bro..
i called pakistan post office she said that your parcel has arrived lahore and was held by customs and got cleared and you will get it by monday but trackimg still stuck no update in tracking...
she was asking whats in the parcel should i tell them correctly whats in it or should lie???
 

lithiuminc

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Nov 21, 2017
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congrats bro..
i called pakistan post office she said that your parcel has arrived lahore and was held by customs and got cleared and you will get it by monday but trackimg still stuck no update in tracking...
she was asking whats in the parcel should i tell them correctly whats in it or should lie???

- - - Updated - - -



congrats bro..
i called pakistan post office she said that your parcel has arrived lahore and was held by customs and got cleared and you will get it by monday but trackimg still stuck no update in tracking...
she was asking whats in the parcel should i tell them correctly whats in it or should lie???
There is no reason to lie. Customs have the right to open the parcel and check it if they want to. If customs inspection is complete then you will get it. Sometimes when I receive a parcel from China Post, the only update in tracking is when the item is received in the country. It is delivered afterwards without any update in tracking.
 

javaidhassan

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Nov 27, 2017
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There is no reason to lie. Customs have the right to open the parcel and check it if they want to. If customs inspection is complete then you will get it. Sometimes when I receive a parcel from China Post, the only update in tracking is when the item is received in the country. It is delivered afterwards without any update in tracking.
30/11/2017 06:30IMO Lahorereceive item at office of exchange in destination country
30/11/2017 06:40IMO Lahoresend item to customs in destination country
my tracking status updated..
according to person i called in pakistan post office my item cleared and it should be here on monday but this tracking shows up on sunday..
how much time it will take to clear?
 

lithiuminc

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Nov 21, 2017
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Customs clearance takes 12-13 days in IMO Karachi as you can see from the above posts in this thread and the tracking updates when parcel returns from customs. I don't know about Lahore.
 

error

Mobile King !
Sep 26, 2007
1,366
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43
Lahore
My package was sent to customs on 20th oct and i received letter on 2nd November at home.

Sent from my iPhone X using Tapatalk
 

javaidhassan

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Nov 27, 2017
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Customs clearance takes 12-13 days in IMO Karachi as you can see from the above posts in this thread and the tracking updates when parcel returns from customs. I don't know about Lahore.
Why they Are so slow..:laugh1:12 to 15 days just to inspect..
hoping to get it soon...
its a cell phone in parcel,,any advice how to clear n all will be apreciated.
 

lithiuminc

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Nov 21, 2017
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Why they Are so slow..:laugh1:12 to 15 days just to inspect..
hoping to get it soon...
its a cell phone in parcel,,any advice how to clear n all will be apreciated.
Customs don't clear cellphones. They send a detention memo. You have to obtain NOC for the phone from PTA and pay the duty before it is released.

Here is the procedure for obtaining NOC: http://www.pta.gov.pk/media/ta/sop_ta_noc_210915.pdf
 

javaidhassan

New member
Nov 27, 2017
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Customs don't clear cellphones. They send a detention memo. You have to obtain NOC for the phone from PTA and pay the duty before it is released.

Here is the procedure for obtaining NOC: http://www.pta.gov.pk/media/ta/sop_ta_noc_210915.pdf
I haven't received any detention memo until now..
I am thinking of visiting GPO tomorrow would help or not??..
BTW I haven't buy that phone its a gift...so I have to pay duty on that??
 

error

Mobile King !
Sep 26, 2007
1,366
18
43
Lahore
I haven't received any detention memo until now..
I am thinking of visiting GPO tomorrow would help or not??..
BTW I haven't buy that phone its a gift...so I have to pay duty on that??
Dont waste ur time by going to gpo becoz they wont entertain u. Just wait for detention memo then apply for noc. Gift or not they r going to charge custom duty.

Sent from my iPhone X using Tapatalk
 
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