[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

[sameedalam]

today i receive ptcl computer call from this number (0512069013) they say you apply new line service . good news for you. you can get this services in your area. but i not apply for new line . this for vdsl? any one get this type of call?
@murtaza12 , @yasirmehmood282 , @iNCEPTiON

 

[yasirmehmood282]

today i receive ptcl computer call from this number (0512069013) they say you apply new line service . good news for you. you can get this services in your area. but i not apply for new line . this for vdsl? any one get this type of call?
@murtaza12 , @yasirmehmood282 , @iNCEPTiON

No any such call received. infect now i dont receive any call from PTCL. i am switching to stormfiber this month.

 

[murtaza12]

Can PTCL VDSL / FTTH guys post a trace route to CloudFlare's DNS (1.1.1.1 and 1.0.0.1)? [MENTION=63376]shaheerk[/MENTION]

PTCL users are getting 40 ms to CloudFlare, whereas Transworld is still on 100 ms, and sending them a trace route comparison would possibly help in us getting lower latency on it as well.

EDIT: Nevermind. PTCL is routing through Dubai, hence the 40 ms ping to CloudFlare. I would recommend switching to it, far better than Google's DNS.

 

[afaque]

getting insane packetloss on ptcl right now, can somebody confirm that the issue is all over ptcl or just me?

 

[fraggerPops]

getting insane packetloss on ptcl right now, can somebody confirm that the issue is all over ptcl or just me?

Pls tell us which city you are from because it can be a local issue. There was a thunder storm like 5 min ago in Rawalpindi but now everything has settled down so my net is back to normal.

 

[afaque]

Pls tell us which city you are from because it can be a local issue. There was a thunder storm like 5 min ago in Rawalpindi but now everything has settled down so my net is back to normal.

im from lahore but my internet is back to normal now. maybe thunderstorm there was an issue here. i dont know how but internet is fixed now itself

 

[shaheerk]

Can PTCL VDSL / FTTH guys post a trace route to CloudFlare's DNS (1.1.1.1 and 1.0.0.1)? @shaheerk

PTCL users are getting 40 ms to CloudFlare, whereas Transworld is still on 100 ms, and sending them a trace route comparison would possibly help in us getting lower latency on it as well.

EDIT: Nevermind. PTCL is routing through Dubai, hence the 40 ms ping to CloudFlare. I would recommend switching to it, far better than Google's DNS.

I've seen 60ms on DSL, but on my fiber connection? I've complained to PTCL to fix my pings (and resultantly, UK websites are now pinging at 300ms!)

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:


1 2 ms 2 ms 1 ms 192.168.100.1
2 6 ms 3 ms 20 ms 182.176.0.120
3 5 ms 5 ms 5 ms 10.0.2.221
4 11 ms 4 ms 4 ms 10.0.2.149
5 29 ms 33 ms 35 ms 10.1.1.6
6 31 ms 30 ms 39 ms static-10GE-KHI275-P01-SwA.pie.net.pk [202.125.128.173]
7 32 ms 28 ms 29 ms hi77c2-Sw494b.pie.net.pk [202.125.128.134]
8 116 ms 112 ms 112 ms 195.229.27.217
9 118 ms 113 ms 111 ms 195.229.0.89
10 116 ms 112 ms 111 ms 195.229.4.43
11 113 ms 111 ms 125 ms one.one.one.one [1.1.1.1]

 

[murtaza12]

I've seen 60ms on DSL, but on my fiber connection? I've complained to PTCL to fix my pings (and resultantly, UK websites are now pinging at 300ms!)

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:


1 2 ms 2 ms 1 ms 192.168.100.1
2 6 ms 3 ms 20 ms 182.176.0.120
3 5 ms 5 ms 5 ms 10.0.2.221
4 11 ms 4 ms 4 ms 10.0.2.149
5 29 ms 33 ms 35 ms 10.1.1.6
6 31 ms 30 ms 39 ms static-10GE-KHI275-P01-SwA.pie.net.pk [202.125.128.173]
7 32 ms 28 ms 29 ms hi77c2-Sw494b.pie.net.pk [202.125.128.134]
8 116 ms 112 ms 112 ms 195.229.27.217
9 118 ms 113 ms 111 ms 195.229.0.89
10 116 ms 112 ms 111 ms 195.229.4.43
11 113 ms 111 ms 125 ms one.one.one.one [1.1.1.1]

So while the route itself is correct (peering through Etisalat UAE), the pings are significantly higher than usual, try this trace route during the day and it'll probably be much lower. It was just around 40 ms a while back.

 

[zaibkhan]

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 10.1.1.1 1 0ms
* Unknown Host * 182.185.128.1 2 164ms
* Unknown Host * 182.184.2.42 3 25ms
* Unknown Host * 10.2.1.10 4 48ms
static-10ge-khi494-p01-khi494-swa.pie.net.pk 202.125.128.174 5 48ms
rwp44.pie.net.pk 221.120.248.3 6 48ms
* Unknown Host * 195.229.27.133 7 155ms
* Unknown Host * 195.229.0.89 8 157ms
* Unknown Host * 195.229.4.43 9 157ms
one.one.one.one 1.1.1.1 10 156ms 156ms 2% 116 / 119 155ms / 158ms

 

[zaibkhan]

can you guys trace route to this server 159.153.64.173

 

[shaheerk]

So while the route itself is correct (peering through Etisalat UAE), the pings are significantly higher than usual, try this trace route during the day and it'll probably be much lower. It was just around 40 ms a while back.

It's 9.33 AM on Saturday, and... nope.

Tracing route to one.one.one.one [1.1.1.1]
over a maximum of 30 hops:


1 2 ms 2 ms 1 ms 192.168.100.1
2 3 ms 3 ms 3 ms 182.176.0.120
3 5 ms 6 ms 7 ms 10.0.2.221
4 7 ms 4 ms 4 ms 10.0.2.149
5 28 ms 30 ms 27 ms 10.1.1.6
6 29 ms 29 ms 30 ms static-10GE-KHI275-P01-SwA.pie.net.pk [202.125.128.173]
7 29 ms 33 ms 33 ms hi77c2-Sw494b.pie.net.pk [202.125.128.134]
8 114 ms 114 ms 114 ms 195.229.27.217
9 112 ms 111 ms 111 ms 195.229.0.89
10 112 ms 112 ms 113 ms 195.229.4.43
11 111 ms 110 ms 111 ms one.one.one.one [1.1.1.1]


Trace complete.


Apparently, it's happening with me and another (possibly fiber?) connection I tested elsewhere. It's not happening with DSL connections. Why? I have no idea. It's also not happening on Nexlinx's network tools page (in case you don't know, it's their version of the Looking Glass - lg.nexlinx.net.pk - which lets you do some TW and PIE-related tests).

One more thing: Cloudfare's DNS doesn't support eDNS - in short, the DNS server won't give you the IPs which it thinks are closer to you. Yes, 1.1.1.1 is taking you to the UAE but try pinging ax.itunes.apple.com - and you get an IP that's elsewhere. Whereas for Google, OpenDNS or your local ISP's DNS, it would redirect you to your local Akamai mirror. OTOH, sometimes, your local ISP's DNS server doesn't give you the best IP, and sometimes, Google/OpenDNS don't give you the best IP - but you have a better chance with Google's.

Cloudfare, as part of their privacy pact, won't give IPs nearer to your "internet location".

- - - Updated - - -

can you guys trace route to this server 159.153.64.173

Tracing route to easo.ea.com [159.153.64.173]
over a maximum of 30 hops:


1 2 ms 2 ms 1 ms 192.168.100.1
2 20 ms 4 ms 3 ms 182.176.0.120
3 4 ms 4 ms 4 ms 10.0.2.221
4 6 ms 4 ms 4 ms 10.0.2.149
5 28 ms 27 ms 27 ms 10.1.1.6
6 29 ms 29 ms 29 ms rwp44.pie.net.pk [221.120.248.12]
7 32 ms 30 ms 30 ms Sw275a-khi77c1.pie.net.pk [202.125.128.163]
8 116 ms 115 ms 116 ms 195.229.27.129
9 110 ms 110 ms 110 ms 195.229.0.93
10 113 ms 117 ms 116 ms nyc-emix-ca.po000.emix.ae [195.229.0.243]
11 146 ms 146 ms 146 ms 213.242.115.13
12 * * * Request timed out.
13 232 ms 230 ms 230 ms 4.79.23.202
14 235 ms 235 ms 237 ms 159.153.92.10
15 284 ms 236 ms 236 ms 159.153.92.94
16 237 ms 236 ms 236 ms easo.ea.com [159.153.64.173]

 

[sameedalam]

vdsl card kay liay fiber ka exchange tak hona zrori hai?
vdsl card kisa hota hai koi picture share keray please

 

[afaque]

so everyday at around 8pm i get 35 % packet loss consistently until 12 pm at night. Wtf is wrong with them? im on the verge on removing their connection altogether and getting the cable net available in my area.

 

[afaque]

It's more or less the same route, just higher pings, probably due to congestion, same issue that TW is having during peak hours with AWS servers.
It's the same route, just high pings because of congestion at NTT where PTCL has direct peering. Very similar to TW peering with OmanTel that also faces congestion during peak hours.

Is there any solution for this? Because im facing these high pings all the time now. No restart or time of day fixes it whatsoever.

 

[murtaza12]

Is there any solution for this? Because im facing these high pings all the time now. No restart or time of day fixes it whatsoever.

Maybe restricted to a specific IP pool?

Whenever you restart, are you assigned one from the same pool or a different one?

 

[afaque]

Maybe restricted to a specific IP pool?

Whenever you restart, are you assigned one from the same pool or a different one?

im always getting 39.45 ip pool only. a few days back when i got 39.45 i got good pings like in 120s. but now no solution.

 

[murtaza12]

im always getting 39.45 ip pool only. a few days back when i got 39.45 i got good pings like in 120s. but now no solution.

No solution, except waiting. It's just random, my connection would flip between 39.40 and 182.90 pools, sometimes one pool would have good pings, and sometimes the other pool. It was very frustrating to keep restarting to get an IP from the desired pool.

There's no way to explain this to customer support, and it was very inconsistent, so it was basically a gamble, whenever I would game I would just hope the pings were decent at the time.

 

[afaque]

No solution, except waiting. It's just random, my connection would flip between 39.40 and 182.90 pools, sometimes one pool would have good pings, and sometimes the other pool. It was very frustrating to keep restarting to get an IP from the desired pool.

There's no way to explain this to customer support, and it was very inconsistent, so it was basically a gamble, whenever I would game I would just hope the pings were decent at the time.

port refreshing wouldnt do anything? or telling them to assign u different ip pools?

 

[murtaza12]

port refreshing wouldnt do anything? or telling them to assign u different ip pools?

Not necessarily since that pool might give you good pings at first, but then will also turn to shit shortly after, so you'll have to spend most of your time getting them to change your IP pools, a request that they don't normally entertain.

 

[afaque]

Not necessarily since that pool might give you good pings at first, but then will also turn to shit shortly after, so you'll have to spend most of your time getting them to change your IP pools, a request that they don't normally entertain.

okay then most probably getting rid of ptcl and now going for cable net is what is the only option. Too bad they dont listen to customers and will only learn once loosing revenue. Thanks for your help.