SmartLink App - Landline & Video Calls through Mobile

[usmanghazanfar]

PTCL SmartLink App - Landline & Audio/Video Calls through Mobile

Now your landline just got mobile. Use your landline for regular calls just like a cordless.


SmartLink uses your PTCL Wifi (DSL, EVO, GPON etc.) and gives you the freedom of making your landline calls to anywhere from your mobile. Not only you can make high quality voice calls, SmartLink enables you to do instant messaging and video calling with your SmartLink buddies.
Never miss a call on your landline, even when you are away. Never worry about your mobile balance running out and experience the true freedom with PTCL in your pocket.


Features
- Free Audio & Video Calling (App to App one user to another)
- Landline number Calling to any other Regular Call using the app > Charged as per landline number tariff
- Receive Calls of your landline number where-ever you are connected to PTCL
- Instant messaging
- SmartTV on Android incase you have SmartTV subscription
- PIA flight inquiry
- Built-in Dialer
- Low battery usage 24/7 type app


Registration
Download and Install the application on your Android Phone and click the “Register” button after opening the app
Fill in the registration form with your PTCL details, i.e. Name, CNIC, PSTN #, Account ID, email and Cell number
If the credentials match, the application would be registered and SmartLink to anywhere calls shall be activated
PTCL contact center would call you within 24 hours to validate your Subscription; Alternatively you can call 1236 to get your SmartLink validated


Facebook: https://www.facebook.com/SmartLinkApp
Google Play Store: https://play.google.com/store/apps/details?id=com.ptcl.messenger&hl=en

FAQs:

1. From where can I download the app?
SMARTLINK App can be downloaded from playstore.
2.What are the supported OS versions?
Android OS 2.3.5 or above.
3.Does it need registration to use theapp?
Yes registration is required to use thisapplication. After installing the application on login screen, you will see theregister button, tap on register button to register the application.
4.What is the Account ID associated with theprovided number where can I find it?
You can find it on your PTCL bill.
5.Does the app work on Wi-Fi?
Yes.
6.Can I switch an audio call to a video callduring the call?
Yes.
7.What is the billing procedure?
All App to App call are free of cost. However, inall other cases, you will be charged as per PTCL tariff.
8.Will there be any charges for receiving call throughthe app?
Not only Receiving call through app is free of costalso calling from app to app is free.
9.The application supports group call?
Yes of course application support the groupcall.
10.What if my mobile phone is lost orstolen?
You just have to call to 1218 and your account willbe suspended.
11.Can I make a list of my important contacts onthis app?
Yes, you can make a list of your favoritecontacts.
12.Does the app show the current status ofcontacts?
Yes the application shows the status of everycontact i.e. contact is online/offline or busy.
13.Can I use landline and appsimultaneously?
Yes you can use both simultaneously i.e. call fromlandline to some number and at the same time call from app to anywhere.
14.Does this app have call waitingfeature?
Yes.
15.How many accounts can I own at a time?
You can have only one Smart Id against one Landlinenumber.
16.What if I forget my password?
Use Forget password.
17.Can I change my PTCL number while keepingSmart Id same or vice versa?
No.
18.Does this app run in background?
The app run in background i.e. if you are using some other application in your phone and someone call you on your smart ID, a popup screen will appear to receive, reject, ignore a call.
19. How can I change my profile related details like password, status, picture etc?
In Profile section, use the box on top left
20. Any minimum requirement of Broadband speed?
Will work on almost all but recommended 4 Mbps or above
21. Calls do not show in my dialer/call logs out of application
You can enable Call Logs Integration option which is present in User Interface section in Preferences (It might not work on all android handsets)

 

[thahim]

[MENTION=32544]usmanghazanfar[/MENTION] it says item isnt available in my country.

Sent from Galaxy Note 3 SM-N9005

 

[usmanghazanfar]

@usmanghazanfar it says item isnt available in my country.
Sent from Galaxy Note 3 SM-N9005

Working with me. Please check my private message

 

[mhaqs]

Only available to 4Mbps+ customers. PTCL backbone used to create a Line clone?

 

[usmanghazanfar]

Only available to 4Mbps+ customers. PTCL backbone used to create a Line clone?

It is open to all now, and not limited to 4 Mbps, I just checked, but they said that they recommend 4 Mbps but works under that too

 

[djkk16]

I tried registering when it was new and it didnt allow me to. Maybe because i have 1mb dsl. Anyone else tried it ?

Sent from my Xperia P using Tapatalk

 

[usmanghazanfar]

I tried registering when it was new and it didnt allow me to. Maybe because i have 1mb dsl. Anyone else tried it ?
Sent from my Xperia P using Tapatalk

I asked a friend, he said that you can try to register it again tomorrow after 2 PM

 

[Dark Sith]

is this service free --i mean i can use my mobile as my land line ...so the mobiel network does not cahrge anything etc

 

[babarhyd]

Just registered and is working. Ptcl smart tv not working sadly. And you have to be connected with ptcl DSL wifi setup, it's not working on 3G.

 

[babarhyd]

I tried registering when it was new and it didnt allow me to. Maybe because i have 1mb dsl. Anyone else tried it ?

Sent from my Xperia P using Tapatalk

Is working for me. I have 1mb student DSL.

is this service free --i mean i can use my mobile as my land line ...so the mobiel network does not cahrge anything etc

Yup its free. Application to application calls are free and application to regular mobiles or ptcl numbers of charged as per ptcl tariff.

 

[djkk16]

Is working for me. I have 1mb student DSL.

i remember i tried it register and it gave me some error about unauthorised user or something link that .

 

[babarhyd]

i remember i tried it register and it gave me some error about unauthorised user or something link that .

Write down all the details correctly

 

[Dark Sith]

do i have to be connected to a wifi for this to work ...

 

[usmanghazanfar]

is this service free --i mean i can use my mobile as my land line ...so the mobiel network does not cahrge anything etc

Yes I guess so if you are connected to PTCL WiFi, as per them:

Features
- Free Audio & Video Calling (App to App one user to another)
- Landline number Calling to any other Regular Call using the app > Charged as per landline number tariff
- Receive Calls of your landline number where-ever you are connected to PTCL
- Instant messaging

- - - Updated - - -

Just registered and is working. Ptcl smart tv not working sadly. And you have to be connected with ptcl DSL wifi setup, it's not working on 3G.

Yes works on all types of PTCL Internet (Wingle, DSL etc) and not other operators. For SmartTV, you have to subscribe to SmartTV service on the WiFi you are connected to so if you already are a SmartTV user, it should work

 

[Pleasant]

if someone can find workaround that we can use this App with Any other internet then we can make intl calls like local calls :wink2:

 

[usmanghazanfar]

if someone can find workaround that we can use this App with Any other internet then we can make intl calls like local calls :wink2:

jaisa ha , itna b thek ha.

 

[abobobilly]

[MENTION=11094]StrikerX[/MENTION]! Please inspect its authenticity and usefulness (if any) and Sticky, if possible/needed.

 

[StrikerX]

[MENTION=11094]StrikerX[/MENTION]! Please inspect its authenticity and usefulness (if any) and Sticky, if possible/needed.

Its pretty useful. Tried the app with the registration method listed in the main post. I can call other landline/mobile numbers from this app when on WiFi or mobile networks and can receive as well. For outgoing calls to non-smartlink numbers, the same tariff applies as your regular PSTN i.e. phone number and for smartlink numbers, its free.

PTCL SmartTV didn't work, probably cause I am not a regular SmartTv subscriber.

p.s keeping it non-stickied for now till other members give feedback.

 

[MavericKiz3d]

So if i understand correctly, you call from your phone using the LAND LINE network, and the person you call sees your LAND LINE phone number. Right?

 

[StrikerX]

So if i understand correctly, you call from your phone using the LAND LINE network, and the person you call sees your LAND LINE phone number. Right?

Yes, only after you get your smartlink details verified from 1236. If you don't get it verified then its some different number which is assigned to your smartlink, not sure about the validity duration of the smartlink subscription in that case though. 1236 should have more details.

p.s I haven't verified mine yet.