PTCL Problems

Rainbowistic

Rainbowisticfarts
Jan 26, 2019
17
0
2
Islamabad E/11
DISCLAIMER: I am new to this Site so i dont know if i am using the format wrong:

Hello, i have been using PTCL since the past few years, i have been using 4MBPS and everything used to work fine, few years after now in 2019 i upgraded my wifi to 8MBPS and i feel alot of stuttering in games i used to play somewhat smoothly in my 4mbps, not to mention i used to play on a laptop before, and now i play on ethernet connection, even when wired, i crash in my games, or have frequent dips, i would like to know what is the issue here, is it my router? ( we havent ever changed router, except for once when ptcl updated ) if i have to change router, can you guys reccomend me a cheap router which is good, thank you for reading
 

Simonsayz

Active member
Feb 17, 2014
294
88
33
Islamabad
We will need more info from you if we can help you,
Are you on copper line or Fiber? If you are on copper then is your Exchange on Fiber atleast?
What are your Line parameters? SNR? Attenuation?
Increasing Line Bandwidth (e.g., 4 Mbps to 8 Mbps) on a Low SNR pair will further lower SNR and can actually make your internet connection worse.
You can also measure Ping and Jitter on a speedtest online.
 
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