you're asking if they are reliable then no, they use tactics of lying and cheating rather than admit they are at fault or dont have an item. whatever you order from them they will by from market and charge you a premium on it. sometimes when they cant find it or if its not cheaper than what they are asking online then they will pretend the product didnt pass quality control. their warranty doesnt mean anything at all its all fake. half the time deliveries will take over a week or two while they try to find the product on the market. it will ALWAYS be cheaper for you to buy from market. when ordering from them you are always taking a gamble about delivery time, quality, and fake warranty and for sure you are paying more for it. sometimes you will get the product on time sometimes not, sometimes you will never get it at all and your money will be stuck with them for months. but one thing that is reliable is that you will be paying more than market for this "service"