All games crashing Zotac GtX 1080TI Amp extreme

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paxburyal

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(SOLVED)All games crashing Zotac GtX 1080TI Amp extreme

Hi folks
Got my Zotac Gtx 1080ti Amp Extreme card yesterday
My specs are

CPU :i7 6700k stock clock
MOTHERBOARD: Gigabyte z170x gaming 6 mobo
RAM: 16GB DDR4 Corsair Vengence LPX
CPU COOLER: Corsair H55 liquid AIO
PSU: Corsair VS650W
MONITOR : Dell s2716dg 1440p 144hz G sync enabled
OS : Windows 10 Pro latest build
All drivers are fully updated

Problem: all games are crashing to desktop 10-20 seconds into gaming. Tried the rise of the tomb raider, for example, I receive an error “dxgi_error_device_hung” and crash
Other games,for example Witcher 3,I don’t even receive any error message at all and the game just crashes to desktop. Interestingly FurMark works just fine without any crashes.
The gpu runs around 65-70 degrees

Troubleshoot: I reinstalled the graphic card, checked all connections and wiring. Used DDU I’m safe mode . Reinstalled windows. Still same problem


Important note : I enabled the “NVIDIA DEBUG MODE” from
Nvidia Control panel. The games stop crashing and the issue is eliminated. This is also true if I under clock the GPU using MSI afterburner. I don’t want to run this card on Nvidia reference clocks which defeats the purpose of buying this card. Can someone please help how to fix this. Is this a PSU issue ? Or do I have to RMA it (which i really want to avoid as I already waited 30 days to get this card)
Please help


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Last edited:
GloriousChicken

GloriousChicken

Glorious Chicken Lord of Team UG
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Jul 30, 2013
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paxburyal said:
Hi folks
Got my Zotac Gtx 1080ti Amp Extreme card yesterday
My specs are

CPU :i7 6700k stock clock
MOTHERBOARD: Gigabyte z170x gaming 6 mobo
RAM: 16GB DDR4 Corsair Vengence LPX
CPU COOLER: Corsair H55 liquid AIO
PSU: Corsair VS650W
MONITOR : Dell s2716dg 1440p 144hz G sync enabled
OS : Windows 10 Pro latest build
All drivers are fully updated

Problem: all games are crashing to desktop 10-20 seconds into gaming. Tried the rise of the tomb raider, for example, I receive an error “dxgi_error_device_hung” and crash
Other games,for example Witcher 3,I don’t even receive any error message at all and the game just crashes to desktop. Interestingly FurMark works just fine without any crashes.
The gpu runs around 65-70 degrees

Troubleshoot: I reinstalled the graphic card, checked all connections and wiring. Used DDU I’m safe mode . Reinstalled windows. Still same problem


Important note : I enabled the “NVIDIA DEBUG MODE” from
Nvidia Control panel. The games stop crashing and the issue is eliminated. This is also true if I under clock the GPU using MSI afterburner. I don’t want to run this card on Nvidia reference clocks which defeats the purpose of buying this card. Can someone please help how to fix this. Is this a PSU issue ? Or do I have to RMA it (which i really want to avoid as I already waited 30 days to get this card)
Please help


Sent from my iPhone using Tapatalk
Click to expand...

Check the card on another system with a different PSU...
I highly suspect the card is at fault.

Second, Use a different driver, like some older one.
 
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paxburyal

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Sep 13, 2016
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Lahore
GloriousChicken said:
Check the card on another system with a different PSU...
I highly suspect the card is at fault.

Second, Use a different driver, like some older one.
Click to expand...
So you think the card is faulty?
I’m gonna check with an older driver and a different PSU


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JANARIOO

JANARIOO

DEMONxSHADOW
Global Mod
Dec 17, 2008
6,006
20
44
ISLAMABAD / Abu Dhabi
paxburyal said:
Hi folks
Got my Zotac Gtx 1080ti Amp Extreme card yesterday
My specs are

CPU :i7 6700k stock clock
MOTHERBOARD: Gigabyte z170x gaming 6 mobo
RAM: 16GB DDR4 Corsair Vengence LPX
CPU COOLER: Corsair H55 liquid AIO
PSU: Corsair VS650W
MONITOR : Dell s2716dg 1440p 144hz G sync enabled
OS : Windows 10 Pro latest build
All drivers are fully updated

Problem: all games are crashing to desktop 10-20 seconds into gaming. Tried the rise of the tomb raider, for example, I receive an error “dxgi_error_device_hung” and crash
Other games,for example Witcher 3,I don’t even receive any error message at all and the game just crashes to desktop. Interestingly FurMark works just fine without any crashes.
The gpu runs around 65-70 degrees

Troubleshoot: I reinstalled the graphic card, checked all connections and wiring. Used DDU I’m safe mode . Reinstalled windows. Still same problem


Important note : I enabled the “NVIDIA DEBUG MODE” from
Nvidia Control panel. The games stop crashing and the issue is eliminated. This is also true if I under clock the GPU using MSI afterburner. I don’t want to run this card on Nvidia reference clocks which defeats the purpose of buying this card. Can someone please help how to fix this. Is this a PSU issue ? Or do I have to RMA it (which i really want to avoid as I already waited 30 days to get this card)
Please help


Sent from my iPhone using Tapatalk
Click to expand...
i myself own GTX 1070amp extreme from over a year now and it is amazingly cool...

are u runnin any of those games from steam?

did u update to latest beta drivers ?

bcoz one of the nvidia drivers that came out were bugged even i faced issues with those than i went back.

i have it overclocked +107
 
Shaaq Khan

Shaaq Khan

Active member
May 25, 2013
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I RMAed ma 1080ti amp extreme 10C version with a similar problem. Its the card.



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P

paxburyal

Talented
Sep 13, 2016
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1
Lahore
JANARIOO said:
i myself own GTX 1070amp extreme from over a year now and it is amazingly cool...

are u runnin any of those games from steam?

did u update to latest beta drivers ?

bcoz one of the nvidia drivers that came out were bugged even i faced issues with those than i went back.

i have it overclocked +107
Click to expand...
I used two different set of drivers.
The latest one and another one.
Neither worked.
I changed the PSU as well. It still crashes


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paxburyal

Talented
Sep 13, 2016
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1
Lahore
Shaaq Khan said:
I RMAed ma 1080ti amp extreme 10C version with a similar problem. Its the card.



Sent from my SM-G935F using Tapatalk
Click to expand...
Yes, it must be unstable at high clock which is why it crashes
I tried a few less demanding games, they worked fine.
It’s just when the gpu gets fully utilized, it crashes hard. Must be the card


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paxburyal

Talented
Sep 13, 2016
86
0
1
Lahore
i got it from Prima computers@ Hafeez Center.
After exhausting all options/fixes, software as well as hardware, they decided to take it back.
They said they will get me a new one as they have them in stock. Not sure who they're dealing with but its probably PD
 
Shaaq Khan

Shaaq Khan

Active member
May 25, 2013
296
0
21
Peshawar
Get it done as soon as possible n find out who r dey getting from, if itz PD i can help u there.

Sent from my SM-G935F using Tapatalk
 
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paxburyal

Talented
Sep 13, 2016
86
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Lahore
i doubt they will actually tell me where they are getting it from. I've tried a few times already.
I even called up PD and asked them whether all RMA for Zotac go through them. They said yes, its very likely that they all do but would not give more details.

are you affiliated with PD somehow?In what way can you help out?
 
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