PakDukaan G.SKILL Warranty Terms and Conditions

DSM1

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Jan 28, 2007
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Dear Members,

Here is some clarification on the G.SKILL warranty we offer.


G.SKILL Limited Warranty

G.SKILL provides a limited warranty to the original purchaser only that any genuine G.SKILL hardware product purchased from an authorized G.SKILL re-seller will be free from defects in material and workmanship, and will operate, as specified by its datasheet, in the operating environment for which they were intended, for a specific length of time from the date of purchase. The date of purchase shall be determined by a valid proof of purchase; and if no valid proof of purchase exists, then the length of warranty shall begin from the date of manufacture (indicated by serial number). The warranty period will vary by specific product, as identified in your user documentation, or on the product package. In the event any of these warranty periods differ, the longest specified warranty period will apply.


Duration of Warranty

Product
Warranty Period
All DRAM memory modules Limited Lifetime Warranty
SD & microSD cards Limited Lifetime Warranty
Memory Cooler Fans (Turbulence II, Turbulence III) 1 Year Limited Warranty
SSD / Solid-State Drive (Falcon, Falcon II)
2 Year Limited Warranty
SSD / Solid-State Drive (Sniper, Phoenix, Phoenix PRO, Phoenix EVO, Phoenix III) 3 Year Limited Warranty
PCIe SSD (Phoenix Blade 480G, Phoenix Blade 960G) 3 Year Limited Warranty
Gaming Keyboard (KM780 MX, KM780 RGB) 2 Year Limited Warranty
Gaming Mouse (MX780) 2 Year Limited Warranty
Gaming Headset (SV710, SR910) 2 Year Limited Warranty
Gaming Mousepad (MP780) 1 Year Limited Warranty



Warranty Exclusions

G.SKILL limited warranty does not cover problems or damage resulting from, but not limited to, any of the following:



  • Wear and tear associated with normal use
  • Any acts of nature, abnormal mechanical or environmental condition, modification, abuse, accident, disassembly, misapplication, or unauthorized repair
  • Removal or alteration of any manufacturer label(s) or sticker(s)
  • Any improper assembly, handling, installation, or operation; including any use not in accordance with any supplied product instructions
  • Connection to any improper voltage supply
  • Removal or reassembly of heatspreader
  • Missing, damaged, detached, or bent contact pins, chips, parts, casing, or heatspreader
  • Any other cause which does not relate to a product defect in materials or workmanship

More information on
G.SKILL policies can be found here.


PakDukaan Terms

Memory Coolers: 1 year limited warranty

DRAM Memory Modules: Limited Lifetime Warranty
For DOA: Immediate replacement
0-3 years: RMA and replacement cost borne by PakDukaan
3+ years: PakDukaan can take care of RMA, however shipping cost to Taiwan will be borne by the customer

NOTE: This does not affect customers who ordered before 12:00pm 25/08/2015
 
Last edited:

Dark Sith

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Jan 7, 2009
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where are the keyboards / mice n other stuff i cant see on ur web page

- - - Updated - - -

also u need to get 120mm / 140mm fans / differnt colors / with color led etc as they are also in demand and none of them here except corsair and there prices are sky high
 

DSM1

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Jan 28, 2007
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@Dark Sith Keyboards, mice, headsets, power supplies and Trident Z DDR4 RAM still haven't been released. They will hopefully be released within a month or so though!

Will look into fans aswell!

Lets discuss this in the official G.SKILL is here thread though, to keep this easy to read, if you don't mind :)
 

DSM1

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Where is your shop/location in lahore? I would like to visit if it's in my route
The address of our administrative office is 4th Floor Associated House, Bldg No.1, 7 Egerton Road, Lahore.

Since we are distributors (mainly focusing on providing our products to other retailers), we only have an online retail store. We usually do not store any inventory at our office location, however any product can be brought to the office on request. Let me know by PM or Phone if you want to see any product. Thank you.
 

Tech Reaper

Destroys anythng Dat Destroy U
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The address of our administrative office is 4th Floor Associated House, Bldg No.1, 7 Egerton Road, Lahore.

Since we are distributors (mainly focusing on providing our products to other retailers), we only have an online retail store. We usually do not store any inventory at our office location, however any product can be brought to the office on request. Let me know by PM or Phone if you want to see any product. Thank you.
A bit far from my route and not even close to my home (I live in DHA). Well then I will just place an order online for SSD in the upcoming days as I buy parts for my next build :)
 

ImranAhmad

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Aug 14, 2013
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So we only can get a product if we order a place online ? any direct H2H dealing ? or shop in Lahore ?
 

DSM1

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[MENTION=95925]ImranAhmad[/MENTION] You can definitely come to our office in Lahore (address is listed on the website) and buy from there, however please let us know which product you require, so that we can make it available at the office location. Usually our products are stored in our warehouse.
 

ImranAhmad

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Aug 14, 2013
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@ImranAhmad You can definitely come to our office in Lahore (address is listed on the website) and buy from there, however please let us know which product you require, so that we can make it available at the office location. Usually our products are stored in our warehouse.
Sir I want to buy G.SKILL Aegis DD3 8GB 1600mhz Module !! is it available at your office? and is the price fixed or can i get a little discount on it 2 :p
 

DSM1

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[MENTION=8932]Dark Sith[/MENTION] G.SKILL hasn't processed payment yet. Should be done by today or tomorrow hopefully. Can still be expected this week, otherwise next week.
[MENTION=95925]ImranAhmad[/MENTION] unfortunately, the 8GB aegis is currently out of stock. 8GB Ares and Ripjaws X (2x4GB) packs are available however!
 

Dark Sith

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Jan 7, 2009
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@Dark Sith G.SKILL hasn't processed payment yet. Should be done by today or tomorrow hopefully. Can still be expected this week, otherwise next week.

@ImranAhmad unfortunately, the 8GB aegis is currently out of stock. 8GB Ares and Ripjaws X (2x4GB) packs are available however!
have y ordered the keyboards and the mice ...
 

DSM1

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Jan 28, 2007
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[MENTION=59795]staticPointer[/MENTION] Not as yet. We will probably get some with our next order with Patriot. They make really good USBs. Can you look at the product range and tell me what most people will be interested in: https://patriotmemory.com/product-category/usb-flash-drives/

The fast and expensive ones, or the slower and cheaper ones. Thanks.

[MENTION=8932]Dark Sith[/MENTION] Yup this is the peripherals order. It is separate from RAMs.
 

Tech Reaper

Destroys anythng Dat Destroy U
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Not as yet. We will probably get some with our next order with Patriot. They make really good USBs. Can you look at the product range and tell me what most people will be interested in: https://patriotmemory.com/product-category/usb-flash-drives/

The fast and expensive ones, or the slower and cheaper ones. Thanks.

yup this is the peripherals order. It is separate from RAMs.

The thing is, you have to look at the local market regardless of the speed of the usb/brand name. People always look for cheaper solution. But in my opinion, the best is to bring the USB 3.0 only and that too the cheaper ones. Like for instance a transcend 16GB USB 3.0 costs 900.
 

DSM1

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Jan 28, 2007
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[MENTION=8932]Dark Sith[/MENTION]

Keyboards:
RIPJAWS KM780 RGB - Mechanical Gaming Keyboard (Cherry MX RGB Red) - http://gskill.com/en/product/ripjaws-km780-rgb---mechanical-gaming-keyboard--cherry-mx-rgb-red-

RIPJAWS KM780 MX - Mechanical Gaming Keyboard (Cherry MX Red) - http://gskill.com/en/product/ripjaws-km780-mx---mechanical-gaming-keyboard--cherry-mx-red-

Mouse:
http://gskill.com/en/product/ripjaws-mx780-rgb---laser-gaming-mouse

[MENTION=24332]Tech Reaper[/MENTION] yea people generally prefer the cheap stuff here... That will only be feasible if we bring it in bulk quantities and spread in hafeez center and large retail outlets etc...
 

staticPointer

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@staticPointer Not as yet. We will probably get some with our next order with Patriot. They make really good USBs. Can you look at the product range and tell me what most people will be interested in: https://patriotmemory.com/product-category/usb-flash-drives/

The fast and expensive ones, or the slower and cheaper ones. Thanks.
ok... im willing to buy this model but first tell me the price & warranty [64gb only] : https://patriotmemory.com/product/patriot-vex-usb-3-0-usb-flash-drive/
 
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