IP address getting blocked constantly

[Cracker619]

I use a local cable internet that i had for about 3 months now , it was working fine until about the start of this month, my internet was down, i contacted my isp and he said that,"my ip address was blocked" and he went on to change my ip address , later on it continued to happen so i repeated , call , tell problem , change ip address , until about the 5th time when he said that i cannot change it again as it has exceeded the amount of times he has done so , he says that i download or install illegal and or malicious software that is compromising the integrity of my isp and violating the pta's terms of service , i have never before been said this and now i seem to be baffled , and continue to think on what i should do .. the only illegal thing that i can think of that i may be doing is downloading torrents , now, i told him this and he says that it is not because of that, please advise on what i should do next, should i change my internet, should i confront my isp to tell him that he should be handling this?because i told him that and he says that he cant do anything or is there any possible fix for this ridiculous problem i seem to be having ..Please Advise


Thanks in advance

 

[NABAMB]

Are you using any VOIP telephony?

 

[Mephisto]

Or.. you may have a virus or a malicious software that could be causing the red flags to go up on the ISP end.... try a virus scan.

 

[Cracker619]

[MENTION=18283]NABAMB[/MENTION] no i donot use that.... although some of my friends have been saying that due to steam it may contain a censor by pta .. but i highly doubt that , although i do play ghost recon online , i can see the incentive of pta blocking that specific game due to some maps related , although i may be completely wrong and the game or steam could have no influence on what is happening with my net... i am also thinking that if it ever happens again that i would indeed change my isp , probably to connect comm's or maybe fariya

 

[Cracker619]

[MENTION=4160]Mephisto[/MENTION] Yes i indeed forgot to do this.. i have now started a full scan of my pc no exclusions , although i am using windows defender , can this problem be related to me getting updates everyday for windows updater , or perhaps my pc standard time for updates being wrong, last i had corrected it , it was showing the date and time of canadian standard time
Meh..... this is too meh :/

 

[Cracker619]

also does whatsapp count as voip ..?i know that it is voip but would it be blocked by pta for me using it over my wifi

 

[frazgta]

Ask him exactly what caused the block. Tell him that you're paying money for this shit and that you're not doing anything illegal, it's his job to fix it.

 

[Cracker619]

[MENTION=25535]frazgta[/MENTION] lol i told your exact words .. hes playing dumb and saying that we cannot confirm as it isnt from our end ..... i told him off but he would continue to play dumb...
that is why i am thinking of changing the isp to connect probably

btw i scanned my enitre pc for viruses and got this in return
hacktool:win32/keygen


id think that this is not the main issue although i removed it and now am seeing as to what can happen ..:/

 

[frazgta]

@frazgta lol i told your exact words .. hes playing dumb and saying that we cannot confirm as it isnt from our end ..... i told him off but he would continue to play dumb...
that is why i am thinking of changing the isp to connect probably

btw i scanned my enitre pc for viruses and got this in return
hacktool:win32/keygen


id think that this is not the main issue although i removed it and now am seeing as to what can happen ..:/

Yea change your ISP then. Why don't you go for PTCL? Dynamic IP

 

[Cracker619]

[MENTION=25535]frazgta[/MENTION] bro i would have gone for ptcl a long long time ago, except i dont own a landline anymore, and the halat of my apartment isn't suited for wireless modems :/ , already had that experience with wi-tribe , but i might consider ....

 

[frazgta]

@frazgta bro i would have gone for ptcl a long long time ago, except i dont own a landline anymore, and the halat of my apartment isn't suited for wireless modems :/ , already had that experience with wi-tribe , but i might consider ....

My friend got a zero line rent line a couple of days ago. Apparently, he'll only be charged for the DSL on that line. You can try that.