PS4 Frozen Black Screen when Powering Off.

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wasifhassan97

wasifhassan97

PG Darth Vader
Jan 15, 2014
166
2
23
Karachi
www.playstation.com
Hey guys, so it's been about a week now and whenever I power off my console it gives a black frozen screen and the indicating light (white) keeps on blinking and the console never turns off. I have to manually power it off.
Can anyone help me out? I just contacted the PS4 Twitter support and they asked me to open it on SAFE MODE.
Please Help!![emoji21]

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JANARIOO

JANARIOO

DEMONxSHADOW
Global Mod
Dec 17, 2008
6,014
20
44
ISLAMABAD / Abu Dhabi
wasifhassan97 said:
Hey guys, so it's been about a week now and whenever I power off my console it gives a black frozen screen and the indicating light (white) keeps on blinking and the console never turns off. I have to manually power it off.
Can anyone help me out? I just contacted the PS4 Twitter support and they asked me to open it on SAFE MODE.
Please Help!![emoji21]

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Click to expand...
it somtimes happen to me aswell.. it came bcoz of the 4.5 update.
 
R

Riyancod19

Talented
Oct 8, 2015
58
0
0
22
Sargodha
Did you tried to wait for a longer time it sometimes happens with me when I try to switch off the ps4 while the applications are still running.Try to close all applications and then turn off if it doesn't work go into safe mode


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Jshak

Jshak

PG Pioneers Jshak e-Store
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PREMIUM SELLER Platinum Member
Aug 27, 2007
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Okay ...if it doesnt work. Will help u claiming the warranty locally. The conditions will be explained on call when you feel your ps4 is not able to recovery from the tips members sugguest.

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wasifhassan97

wasifhassan97

PG Darth Vader
Jan 15, 2014
166
2
23
Karachi
www.playstation.com
Jshak said:
Okay ...if it doesnt work. Will help u claiming the warranty locally. The conditions will be explained on call when you feel your ps4 is not able to recovery from the tips members sugguest.

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Click to expand...
Uh-huh, alright let me see if it gets resolved.
Also I bought my console from Saudi Arabia not Pakistan and happens to be under warranty.

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wasifhassan97

wasifhassan97

PG Darth Vader
Jan 15, 2014
166
2
23
Karachi
www.playstation.com
Riyancod19 said:
Did you tried to wait for a longer time it sometimes happens with me when I try to switch off the ps4 while the applications are still running.Try to close all applications and then turn off if it doesn't work go into safe mode


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Click to expand...
Yeah I did, almost half an hour.
And the Safe Mode solution failed.
I again reached out to PS4 support regarding the matter. Let's see what else they suggest, in the meanwhile I'll just have to power it off manually ;-;

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