Thanks for the detailed reply. yr problem is that nowadays ptcl guys are hell bent on telling their customers to reduce their packages. koi bhi fault ho, even if from their end they tell everyone to downgrade to 1mb or 2mb packages... anyways i wanted to ask u that should i change my ptcl modem? i got one in 2007..its that blue color zte modem.. i am thinking of getting the latest ones ptcl have...also thinking of importing a splitter capable of handling adsl2+..their splitters are only adsl compliant.. i dont have any joints in my line or anything..changed all the wires 2 months back.. do u think changing the modem or splitter might help my case a little bit?
Honestly only a little it varies not much but it's worth a try, rather than buying a new ADSL modem if you have an older modem try using that and if there is a huge change then keep that else it's PTCL's job to resolve your issue, since this problem is mainly concerned with Line Parameters.