The deal went well, there was a problem with one of the objects that was shipped but he promptly replaced it and since the model in question was out of stock, he replaced it with a more expensive model at no extra charge.I will definitely recommend him to others and will probably use his services again in the future.
You reap what you sow. This is what happens when you take away choice from consumers. Even with 88% split going to developers, they can't recoup costs. Meanwhile, Helldivers 2 is a massive hit for Sony thanks in big part to Steam.