[SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

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iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
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Rawalpindi/Islamabad
I used to get 16534 Kbps for my profile for ptcl smart TVs and ptcl broadband 12 Mbps .few days ago they changed it to 13563 .then is when the shit started happening .plus my brother has zong 4g .his bill has not increased a single penny . So I don't know why ptcl is looting .
Thats strange too coz I didnt get any additional charges on my Jazz Postpaid bill too. if they have changed it to 13Mbps then definitely it would be choking your actual package speed. so tell them to change it back to 16Mb , 12Mb package and 4Mb for Smart TV. it would be better then. PTCL is just good in unlimited downloads. ZONG is not unlimited so thats the problem.
 

deltaop007

Active member
Sep 4, 2011
484
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Rawalpindi
I am really surprised that how come rawalpindi is not yet in the list.
TW1 has been fixed and only PIE is left which would be fixed soon ,then maybe these packages will be available in RWP .

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Yeah, normally these type of things kick off from Rwp/Isl. However, PTCL has put uncharacteristic focus on Faisalabad. Which leads me to believe they are aiming to hurt Nayatel's relatively recent launch there.
 

iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
4
44
Rawalpindi/Islamabad
Yeah, normally these type of things kick off from Rwp/Isl. However, PTCL has put uncharacteristic focus on Faisalabad. Which leads me to believe they are aiming to hurt Nayatel's relatively recent launch there.
Yes exactly, thats what I was thinking as well. But Rwp/Isb has huge customer base too. they should focus here too.
 

jibrangulabbasi

Active member
Nov 5, 2015
467
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Can you all chill with the trace routes? It's cluttered up the past 2-3 pages and if you really have to post them, learn how to use the spoiler tag.

It takes time for this shit to get back to normal. Wait till end of August and do realise that sometimes the routing to a particular server is beyond the control of your ISP.
Bhai meray , haven't played a proper lag free FIFA , battlefield rocket league game since May so understand our desperation when we see people getting 20 30 Ms on the same isp .besides my sincerest apologies that you have to scroll an inch more on ur phone and probably 2 3 inches more on ur desktop by scrolling down traceroutes must be really inconvenient for you
[MENTION=138674]MS1104[/MENTION]
What can I do about the prefix with nayatel and if u game on PS4 share your psn or add rehmanuk
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,730
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Bhai meray , haven't played a proper lag free FIFA , battlefield rocket league game since May so understand our desperation when we see people getting 20 30 Ms on the same isp.
That's because SMW4 and TW1 had issues, besides, BF4 EU has been fine for me since May.

People getting low pings on the same ISP or different ISPs is irrelevant, they're all temporary anyway, I remember getting 50 ms ping to DXB Valve but they only lasted a few weeks and since May (as you said), shit has been messed up.

Besides my sincerest apologies that you have to scroll an inch more on ur phone and probably 2 3 inches more on ur desktop by scrolling down traceroutes must be really inconvenient for you
Yes, it is inconvenient for me, this is the PTCL discussion thread, not tech support and certain not Nayatel's Core department. Use the spoiler tags, stop cluttering the page. I miss real posts because the traceroute posts are all one after each other.

You do realise that when you quote someone else's traceroute, and post your traceroute in reply, it just shows the same shit again? If you need to post a traceroute, use the spoiler tag, upload a screenshot, and MENTION/TAG the user instead of quoting them.
 

Soka

Active member
Jul 18, 2017
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Thats strange too coz I didnt get any additional charges on my Jazz Postpaid bill too. if they have changed it to 13Mbps then definitely it would be choking your actual package speed. so tell them to change it back to 16Mb , 12Mb package and 4Mb for Smart TV. it would be better then. PTCL is just good in unlimited downloads. ZONG is not unlimited so thats the problem.
yes I asked them for 10 days nicely .they didnot do anything .turns out they have laid off a lot of people in ptcl plus customer service has been outsourced to third party company .thats why I downgraded my package plus the additional charges they put in the bill this month .
 

iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
4
44
Rawalpindi/Islamabad
yes I asked them for 10 days nicely .they didnot do anything .turns out they have laid off a lot of people in ptcl plus customer service has been outsourced to third party company .thats why I downgraded my package plus the additional charges they put in the bill this month .
Thats very strange. I have to just tweet to [MENTION=24169]ptcl[/MENTION]Cares and its been done in couple of hours. :)
 

MS1104

Active member
Mar 26, 2017
293
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That's because SMW4 and TW1 had issues, besides, BF4 EU has been fine for me since May.

People getting low pings on the same ISP or different ISPs is irrelevant, they're all temporary anyway, I remember getting 50 ms ping to DXB Valve but they only lasted a few weeks and since May (as you said), shit has been messed.
1) wrong. I3d.net ME server issue had nothing to do with cable cut. It started a month before the cable cut because DU, an ISP in UAE, stopped connecting it's customers to i3d.net. Even Etisalat are getting 200 plus to i3d.net servers. I have been in contact with i3d all the way through and have actually helped get the connection sorted. This is also a temporary fix because we are connecting through omantel, an upstream provider for TW. There's work towards a long term fix that will enable TW and i3d to connect directly. I could elaborate on that if anybody is interested.

2) I have always had 20 ms to dxb.valve.net except the duration of the cable cut. Maybe that's not the case for you and I'll assume that's ptcl. I would show you my tracert but as you say that's inconvenient.
 

MS1104

Active member
Mar 26, 2017
293
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Bhai meray , haven't played a proper lag free FIFA , battlefield rocket league game since May so understand our desperation when we see people getting 20 30 Ms on the same isp .besides my sincerest apologies that you have to scroll an inch more on ur phone and probably 2 3 inches more on ur desktop by scrolling down traceroutes must be really inconvenient for you
[MENTION=138674]MS1104[/MENTION]
What can I do about the prefix with nayatel and if u game on PS4 share your psn or add rehmanuk
You just have to tell them to take it up with TW. Give them the server IP and say that other ISPs using TW are getting 20 ping. I suppose that translates to 50 where you live.

And sure I'll add you.
 

iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
4
44
Rawalpindi/Islamabad
Bhai meray , haven't played a proper lag free FIFA , battlefield rocket league game since May so understand our desperation when we see people getting 20 30 Ms on the same isp .besides my sincerest apologies that you have to scroll an inch more on ur phone and probably 2 3 inches more on ur desktop by scrolling down traceroutes must be really inconvenient for you
[MENTION=138674]MS1104[/MENTION]
What can I do about the prefix with nayatel and if u game on PS4 share your psn or add rehmanuk
I have added you on PSN. My id is iNCEPTiON619

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zafarabbasrizvi

Well-known member
Aug 24, 2016
2,466
157
58
Yeah, normally these type of things kick off from Rwp/Isl. However, PTCL has put uncharacteristic focus on Faisalabad. Which leads me to believe they are aiming to hurt Nayatel's relatively recent launch there.
Well I am from Faisalabad and I can feel your pain. The thing is PTCL not only facing competition from Nayatel but also from Stormfiber and Fiberlink which offers even better packages and volume than Nayatel. And all three of them are expanding their coverage very fast.

And a PTCL's data hub is located at Center exchange (Chiniot Bazar) Faisalabad which controls data traffic of almost 70% of Punjab. I still remember a short circuit in that exchange few years ago caused data outage for lot of areas. So it might be easy for them to upgrade exchanges here for transform packages.

And upgradation depends on many factors for all companies. It shouldn't necessarily start from Rawalpindi/Islamabad like Jazz is merging 2G network with warid and upgrading 4G spectrum all over the country. And Jazz started upgrading 4G spectrum from Gujranwala, Chinot and Sialkot and than moved to Multan and Lahore. Still there is no work started at Faisalabad, Karachi or Rawalpindi/Islamabad. They even didn't merged 2G spectrum at Rawalpindi/Islamabad yet.

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jibrangulabbasi

Active member
Nov 5, 2015
467
1
13
[MENTION=42544]murtaza12[/MENTION]
are you always this salty,some body beated u up or you just need a hug?.
for god sake there were literaly 2 pages of maybe 4 to 5 traceroutes and that is inconvenient ? nayatel borows bandwith from ptcl and i thought this thread was about it
anyhow try not being a diva next time and tell everyone how its such an inconvenience for u to scroll a page or 2
and bf4 has nothing to do with any of this almost any game that uses servers in middle east bo3 bf1 fifa rocketleauge they all will be fixed if latency towards that ip adress is fixed @MS1104
i have emailed them fingers crossed what they say now , i can play with 160 ping but at peak times on my inconvenient traceroute it shows so much network variance in game and the packetloss makes it unplayable
 
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MegamanEXE

Well-known member
Dec 7, 2007
1,958
1
43
28
Islamabad
Yup, internet acting up again. It's actually disconnecting this time around. Pakistani sites open just fine but Facebook etc. won't open sometimes. Prolly that submarine cable issue again.
 

deltaop007

Active member
Sep 4, 2011
484
0
22
Rawalpindi
Well I am from Faisalabad and I can feel your pain. The thing is PTCL not only facing competition from Nayatel but also from Stormfiber and Fiberlink which offers even better packages and volume than Nayatel. And all three of them are expanding their coverage very fast.

And a PTCL's data hub is located at Center exchange (Chiniot Bazar) Faisalabad which controls data traffic of almost 70% of Punjab. I still remember a short circuit in that exchange few years ago caused data outage for lot of areas. So it might be easy for them to upgrade exchanges here for transform packages.

And upgradation depends on many factors for all companies. It shouldn't necessarily start from Rawalpindi/Islamabad like Jazz is merging 2G network with warid and upgrading 4G spectrum all over the country. And Jazz started upgrading 4G spectrum from Gujranwala, Chinot and Sialkot and than moved to Multan and Lahore. Still there is no work started at Faisalabad, Karachi or Rawalpindi/Islamabad. They even didn't merged 2G spectrum at Rawalpindi/Islamabad yet.

Sent from my Redmi Note 4 using Tapatalk
We are talking DSL here and I think competition is key in the introduction of these packages. In Rawalpindi, we have either PTCL or Nayatel. A fibre-provider, Optix, started services earlier this year with decent speeds but they only offer them to one housing society. And Nayatal's packages don't turn up the heat on PTCL so they are pretty chill atm. Whereas, as you say in Faisalabad, competiton is very tough, quite like Lahore and Karachi with several players providing hi speed broadband services at affordable rates.

Sent from my LG-H831 using Tapatalk
 

jibrangulabbasi

Active member
Nov 5, 2015
467
1
13
1) wrong. I3d.net ME server issue had nothing to do with cable cut. It started a month before the cable cut because DU, an ISP in UAE, stopped connecting it's customers to i3d.net. Even Etisalat are getting 200 plus to i3d.net servers. I have been in contact with i3d all the way through and have actually helped get the connection sorted. This is also a temporary fix because we are connecting through omantel, an upstream provider for TW. There's work towards a long term fix that will enable TW and i3d to connect directly. I could elaborate on that if anybody is interested.

2) I have always had 20 ms to dxb.valve.net except the duration of the cable cut. Maybe that's not the case for you and I'll assume that's ptcl. I would show you my tracert but as you say that's inconvenient.
Thank you for taking time and writing to us regarding your concern.Referring to your trailing email, as per provided trace route and investigation at our end please be informed that the traffic to the mentioned destination is already on the most optimized path and further optimization is possible if you use static ip i.e you use our connect package.

This is their reply I'm done writing them emails now
 
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