PTCL is such an old ISP and its pathetic that most areas are still using old copper wires that are very unstable now. They would have covered alot of areas with Fiber Optic by now but guess what? They are lazy or too cheap to invest in improving their pathetic service. I have spent my entire life in Saudi Arabia and just recently moved here and almost all areas were covered with FTTH service either by STC or Mobily. Even STCs DSL service was pretty solid compared to crap PTCL BB. STC is the largest provider in KSA just like PTCL is in Pakistan but they never failed to provide quick support unlike PTCL that just constantly ignore all my complaints. My PTCL line is very unstable and sometimes its impossible to game unlike STC DSL which provided constant 6mbps with a stable line even during peak hours. Later i switched to Mobily FTTH as i download alot of games and movies and it was only 25mbps service but for some reason performed much better than my cousins 40mbps Fiberlink for gaming and loading webpages due to Mobilys investment in direct peering to game servers, social and streaming websites. Im sorry but its frustrating when you are used to low ping and opening up webpages instantly. That is just my experience with ISPs in Pakistan and Saudi Arabia. Sorry for the long post. Im frustrated with PTCL.