My PSN account got compromised what to do next?

[Doof Warrior]

Hey, guys so today I woke up to a bunch of PSN emails stating that a child account has been created through my account and that child account has made purchases of around $35.98 using my PSN wallet credit. How should I handle this situation.

In the mean while I have logged out of PlayStation devices changed my password and added two factor authentication.

 

[GoldenHawk]

Hey, guys so today I woke up to a bunch of PSN emails stating that a child account has been created through my account and that child account has made purchases of around $35.98 using my PSN wallet credit. How should I handle this situation.

In the mean while I have logged out of PlayStation devices changed my password and added two factor authentication.

Have you tried contacting PlayStation support, they should be able to guide you better on what to do in situations like these.

 

[Doof Warrior]

Have to tried contacting PlayStation support, they should be able to guide you better on what to do in situations like these.

I have a US account so waiting for 8 AM Pacific time for that

 

[manigamer]

dude you didnt had 2 factor authentication on ? dudeeeee