High Latency/Ping during Peak Hours (Stormfiber and Nayatel)

Hypnotic

d hypnotic
Dec 20, 2008
883
3
23
38
Islamabad
And then there is lobby change after each match in Modern warfare. If by chance you get one good lobby with normal ping, it only lasts for one match. No joy of playing because of this ping issue.

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Hypnotic

d hypnotic
Dec 20, 2008
883
3
23
38
Islamabad
Subscribed to Optimus again in hope that maybe ping will be better but no use. Still fluctuating a lot. Don't know the purpose of Optimus. If Call of duty is not optimized then what game is?

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sandygtx

Intermediate
Sep 21, 2011
213
0
21
Im using optix fiber and have faced the same in modern warfare on ps4. It happened after their latest patch. Other games like bo4 are working just fine with normal ping. Let me know if it gets better for you. From what people have told me, this happened back in Bo4 too but it was fixed in a week or two. I guess it is more of IW's doing instead of our ISPs.
 

golabucha

Intermediate
Dec 28, 2015
223
0
11
Asalam Alaikum,

Is anyone else facing High Ping issue during Peak Hours to almost all UAE Servers on Nayatel and Stormfiber?. I have faced this issue before and it has been happening again for the past 3-4 days now.
Change server to Europe .
 

woof

Intermediate
May 25, 2011
153
0
21
Peshawar
Im using optix fiber and have faced the same in modern warfare on ps4. It happened after their latest patch. Other games like bo4 are working just fine with normal ping. Let me know if it gets better for you. From what people have told me, this happened back in Bo4 too but it was fixed in a week or two. I guess it is more of IW's doing instead of our ISPs.
There is a high chance the issue with MW is related to the update because It happened to us in BO4 as well once initially when it was launched but then they fixed it. But apart from the Update issue theres a massive issue going on cz of the ISPs. The issue which we are facing is of Ping Fluctuation and thats happening everyday on Nayatel. Stormfiber on the other hand is currently routing traffic through Europe to UAE because they emailed that scheduled maintenance is being carried by Upstream Provider and it will last till 11th Nove 2019. But Nayatels issue is mostly related to Ping Fluctuation and that too to almost every server in UAE.
 

sandygtx

Intermediate
Sep 21, 2011
213
0
21
I didnt play bo4 early on last year. Even if that is the case, fingerscrossed that they patch it soon. And correct me if im wrong, dont storm and optix have the same upstream provider? Because this issue is being faced by ptcl as well. Many other games are also javing the same issue to the UAE servers like battlefield and fortnite. If it is the case of maintenance, then atleast there is a good chance that it ll get fixed. If it is on IW's end, lets hope enough people report it so it gets fixed like last year. Because right now, my opponent has a 1 2 sec advantage over me to react whereas i only get a splitsecond. It is game breaking at the moment.
 

woof

Intermediate
May 25, 2011
153
0
21
Peshawar
I didnt play bo4 early on last year. Even if that is the case, fingerscrossed that they patch it soon. And correct me if im wrong, dont storm and optix have the same upstream provider? Because this issue is being faced by ptcl as well. Many other games are also javing the same issue to the UAE servers like battlefield and fortnite. If it is the case of maintenance, then atleast there is a good chance that it ll get fixed. If it is on IW's end, lets hope enough people report it so it gets fixed like last year. Because right now, my opponent has a 1 2 sec advantage over me to react whereas i only get a splitsecond. It is game breaking at the moment.
The issue with MW is probably from the games end. But dont forget the fact that routing on our part is messedup as well. For example yesterday under the name of maintenance the routing was switched from Pakistan>UAE to Pakistan>London>UAE and now when I checked earlier today routing is back to Pakistan>UAE but its not optimized and its giving 170ms Ping which means we will have to eat our brains out with the ISP in order to get it optimized and the best part is they are just going to make an excuse saying its due to Maintenance.
 

jibrangulabbasi

Active member
Nov 5, 2015
467
1
13
On modern warfare's launch all game modes except ground wars was at 60ish ping on nayatel since a few days ago all games are 150ish ping maybe 1 in 10 games is 110 ping I changed from eastern to Western on optimus nayatel and nothing changed just like always
But today I logged in on my Xbox and the first game was back to 60 ping and all the next 10 or so games were at 150 ping so it's definelty an issue at their backend maybe they don't have enough servers in UAE or something
 

jibrangulabbasi

Active member
Nov 5, 2015
467
1
13
And since every console and PC player can play together let's cry about pings ingame on mw aswell
My Xbox id is jibranone
 

randomgamer

Talented
Nov 5, 2019
97
21
4
The issue with MW is probably from the games end. But dont forget the fact that routing on our part is messedup as well. For example yesterday under the name of maintenance the routing was switched from Pakistan>UAE to Pakistan>London>UAE and now when I checked earlier today routing is back to Pakistan>UAE but its not optimized and its giving 170ms Ping which means we will have to eat our brains out with the ISP in order to get it optimized and the best part is they are just going to make an excuse saying its due to Maintenance.
There is no issue on Game's end. This is happening across multiple games - MW, Fortnite etc. It is due to routing or some issue with AWS. Ping jumped to 150+ on late Saturday Night. Almost all games use AWS Cloud and you can check ping to AWS Bahrain on https://www.cloudping.info/



So there is nothing much we can do except hope that they fix it..
 

jibrangulabbasi

Active member
Nov 5, 2015
467
1
13
There is no issue on Game's end. This is happening across multiple games - MW, Fortnite etc. It is due to routing or some issue with AWS. Ping jumped to 150+ on late Saturday Night. Almost all games use AWS Cloud and you can check ping to AWS Bahrain on https://www.cloudping.info/



So there is nothing much we can do except hope that they fix it..
Is there an ip address that we can see a traceroute of it ? As always the useless naaytel support wants a traceroute of it so they can do something about it
 

randomgamer

Talented
Nov 5, 2019
97
21
4
Traceroute from Optix:

Code:
traceroute to dynamodb.me-south-1.amazonaws.com (52.119.249.14), 30 hops max, 60 byte packets 1  _gateway (192.168.100.1)  0.602 ms  11.423 ms  11.391 ms
 2  196.194.237.1 (196.194.237.1)  4.418 ms  4.486 ms  4.562 ms
 3  202-142-160-185.multi.net.pk (202.142.160.185)  4.409 ms  4.487 ms  4.564 ms
 4  lhr63.pie.net.pk (202.125.143.157)  4.750 ms  4.839 ms  4.892 ms
 5  10.253.8.40 (10.253.8.40)  4.764 ms  5.209 ms  5.282 ms
 6  10.253.4.36 (10.253.4.36)  20.711 ms  18.060 ms  17.931 ms
 7  10.253.4.135 (10.253.4.135)  21.747 ms  22.615 ms  22.844 ms
 8  decix2.amazon.com (80.81.195.152)  130.408 ms  127.802 ms  130.972 ms
 9  52.93.244.73 (52.93.244.73)  131.546 ms 52.93.244.79 (52.93.244.79)  130.312 ms 52.93.244.83 (52.93.244.83)  132.585 ms
10  54.239.106.43 (54.239.106.43)  131.606 ms 54.239.106.173 (54.239.106.173)  129.088 ms 54.239.106.133 (54.239.106.133)  128.977 ms
11  * * 54.239.5.54 (54.239.5.54)  147.250 ms
12  * * *
13  54.239.43.248 (54.239.43.248)  150.075 ms 54.239.43.250 (54.239.43.250)  155.952 ms 54.239.43.248 (54.239.43.248)  149.837 ms
14  * * *
15  * * *
16  54.239.46.152 (54.239.46.152)  151.917 ms  150.695 ms  151.844 ms
17  52.93.68.153 (52.93.68.153)  152.065 ms  153.781 ms  148.411 ms
18  52.93.130.190 (52.93.130.190)  149.604 ms  147.386 ms  149.245 ms
19  * * *
20  52.93.225.122 (52.93.225.122)  147.504 ms 52.93.224.246 (52.93.224.246)  147.623 ms 52.93.224.146 (52.93.224.146)  147.726 ms
21  52.93.225.97 (52.93.225.97)  147.323 ms 52.93.224.251 (52.93.224.251)  154.201 ms 52.93.225.131 (52.93.225.131)  152.544 ms
22  52.93.227.42 (52.93.227.42)  149.830 ms 52.93.227.40 (52.93.227.40)  148.197 ms 52.93.227.42 (52.93.227.42)  149.723 ms
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
Was getting approximately 50 ping last week - Something changed on late Saturday Night :(
 

jibrangulabbasi

Active member
Nov 5, 2015
467
1
13
Traceroute from Optix:

Code:
traceroute to dynamodb.me-south-1.amazonaws.com (52.119.249.14), 30 hops max, 60 byte packets 1  _gateway (192.168.100.1)  0.602 ms  11.423 ms  11.391 ms
 2  196.194.237.1 (196.194.237.1)  4.418 ms  4.486 ms  4.562 ms
 3  202-142-160-185.multi.net.pk (202.142.160.185)  4.409 ms  4.487 ms  4.564 ms
 4  lhr63.pie.net.pk (202.125.143.157)  4.750 ms  4.839 ms  4.892 ms
 5  10.253.8.40 (10.253.8.40)  4.764 ms  5.209 ms  5.282 ms
 6  10.253.4.36 (10.253.4.36)  20.711 ms  18.060 ms  17.931 ms
 7  10.253.4.135 (10.253.4.135)  21.747 ms  22.615 ms  22.844 ms
 8  decix2.amazon.com (80.81.195.152)  130.408 ms  127.802 ms  130.972 ms
 9  52.93.244.73 (52.93.244.73)  131.546 ms 52.93.244.79 (52.93.244.79)  130.312 ms 52.93.244.83 (52.93.244.83)  132.585 ms
10  54.239.106.43 (54.239.106.43)  131.606 ms 54.239.106.173 (54.239.106.173)  129.088 ms 54.239.106.133 (54.239.106.133)  128.977 ms
11  * * 54.239.5.54 (54.239.5.54)  147.250 ms
12  * * *
13  54.239.43.248 (54.239.43.248)  150.075 ms 54.239.43.250 (54.239.43.250)  155.952 ms 54.239.43.248 (54.239.43.248)  149.837 ms
14  * * *
15  * * *
16  54.239.46.152 (54.239.46.152)  151.917 ms  150.695 ms  151.844 ms
17  52.93.68.153 (52.93.68.153)  152.065 ms  153.781 ms  148.411 ms
18  52.93.130.190 (52.93.130.190)  149.604 ms  147.386 ms  149.245 ms
19  * * *
20  52.93.225.122 (52.93.225.122)  147.504 ms 52.93.224.246 (52.93.224.246)  147.623 ms 52.93.224.146 (52.93.224.146)  147.726 ms
21  52.93.225.97 (52.93.225.97)  147.323 ms 52.93.224.251 (52.93.224.251)  154.201 ms 52.93.225.131 (52.93.225.131)  152.544 ms
22  52.93.227.42 (52.93.227.42)  149.830 ms 52.93.227.40 (52.93.227.40)  148.197 ms 52.93.227.42 (52.93.227.42)  149.723 ms
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
Was getting approximately 50 ping last week - Something changed on late Saturday Night :(
Thank you brother fingers crossed nayatels useless support does something of this
 

jibrangulabbasi

Active member
Nov 5, 2015
467
1
13
So a little bit of update on the matter had a ticket opened with nayatel about the matter and they called me and told me that 150 ping is well within their optimal range they had a detail talk with their uplink and if we were getting 50 ping before that was because we were lucky (no joke ) .I honestly preferred the good old ptcl customer support where they would ask you what is ping .
Long story short we are fucked for the time being unless ptcl does some rerouting from their backend
 

iNCEPTiON

iNCEPTiON
May 19, 2011
5,236
4
44
Rawalpindi/Islamabad
So a little bit of update on the matter had a ticket opened with nayatel about the matter and they called me and told me that 150 ping is well within their optimal range they had a detail talk with their uplink and if we were getting 50 ping before that was because we were lucky (no joke ) .I honestly preferred the good old ptcl customer support where they would ask you what is ping .
Long story short we are fucked for the time being unless ptcl does some rerouting from their backend
What game are u playing??

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jibrangulabbasi

Active member
Nov 5, 2015
467
1
13
I'm happy to report boys wrote a big email to nayatel about how terrible they have become lately and 30 minutes later I got a call telling me it's fixed and boom first game of mw and its back to 60
 

DarkRaiden

Talented
Aug 5, 2018
50
1
3
I'm happy to report boys wrote a big email to nayatel about how terrible they have become lately and 30 minutes later I got a call telling me it's fixed and boom first game of mw and its back to 60
Yeah ptcl just fixed its routing to the middle eastern servers

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