[Help] Software update error on note 4.

[MrJayPlays]

just got an official update on note 4 i think its marshmallow but not sure. downloads fine but shows error on boot screen while installing. Anyone know how to fix that error? already tried clearing cache but nothing worked. here is the screenshot of update

Sent from my SM-N910F using Tapatalk

 

[NaNoW]

just got an official update on note 4 i think its marshmallow but not sure. downloads fine but shows error on boot screen while installing. Anyone know how to fix that error? already tried clearing cache but nothing worked. here is the screenshot of update



Sent from my SM-N910F using Tapatalk

can you redownload or update using a pc fed apk ?

 

[MrJayPlays]

yea it gives same error when i redownload and install. any hul?

Sent from my SM-N910F using Tapatalk

 

[MZO9400]

Update it via Kies

Transmitted via BACON

 

[murtaza12]

[MENTION=3617]JAYZZY[/MENTION]

You're on official BTU firmware, don't think 6.0 is available for N910F yet. This is probably one of those pre-marshmallow updates with an updated bootloader to support the installation of the MM OTA when it comes.

You have 4 options:

1) Do a factory reset. Set up the device, don't install any apps, take the OTA and then continue.

2) Download Samsung Smart Manager. Connect your phone, ask it to check for updates and install through that.

3) You may have gotten a corrupt download. Find the directory where the OTA zip is stored, delete it. Reboot your phone and check for an update again, it should download it again. Do that with an uninterrupted internet connection and then install it.

4) Find the OTA directory, copy the zip file to root directory of the internal storage. Boot into stock recovery, press 'Apply update from zip' or 'Apply update from sdcard'. Select the file and install it. Proceed to do a cache wipe after you install. Then reboot.
NOTE: Don't know if this works. Flash at your own risk. You MAY or MAY NOT run into a bootloop.




Sent from my Nexus 6

 

[MrJayPlays]

[MENTION=3617]JAYZZY[/MENTION]

You're on official BTU firmware, don't think 6.0 is available for N910F yet. This is probably one of those pre-marshmallow updates with an updated bootloader to support the installation of the MM OTA when it comes.

You have 4 options:

1) Do a factory reset. Set up the device, don't install any apps, take the OTA and then continue.

2) Download Samsung Smart Manager. Connect your phone, ask it to check for updates and install through that.

3) You may have gotten a corrupt download. Find the directory where the OTA zip is stored, delete it. Reboot your phone and check for an update again, it should download it again. Do that with an uninterrupted internet connection and then install it.

4) Find the OTA directory, copy the zip file to root directory of the internal storage. Boot into stock recovery, press 'Apply update from zip' or 'Apply update from sdcard'. Select the file and install it. Proceed to do a cache wipe after you install. Then reboot.
NOTE: Don't know if this works. Flash at your own risk. You MAY or MAY NOT run into a bootloop.




Sent from my Nexus 6

appreciated my friend. will do it.

Sent from my SM-N910F using Tapatalk

 

[Juste]

This is not Mm update. Marshmallow update will be huge in size like 1.3GB e.g.

I just flashed Marshmallow update on my note.

Sent from my SM-N910C using Tapatalk

 

[mave3]

yea this is not marshmallow update..
u have to wait for that.
simply factory reset the phone and update via kies..
all shall be good..!!!