A negative tradescore

[NajeebUllah]

Salaam

I just received a negative trade score from a customer for a motherboard I sold him about a month ago. The deal went through like this:

1. Through texts, the price was negotiated and deal was finalized (price was done separately from shipping and I mentioned that it will be Rs. 400-500 extra for shipping, keeping in view that he was from another city) + I told him that I will provide 3-day checking warranty as well.

2. Later he said that he will send a person to my home directly who will do a hand to hand deal with me. I agreed.

3. The person came, met with my brother (I was out of home at that time). The person checked the board himself which was brandnew. The box was not sealed but the board was covered in plastic bag. My brother opened the box and gave him the motherboard to check. He checked it, and then made a call to the original buyer who again through phone instructed him to check the board thoroughly. After which, he paid and left with the motherboard. So this was basically a hand-to-hand deal.

4. Later in the day, the original buyer gave me a call and asked for checking warranty. I was hesitant as the deal was done hand to hand but still I agreed to provide checking warranty of 3 days from the day of purchase (as the motherboard was checked only physically and not functionally in a PC). The deal was done a few days before weekend and the original buyer requested to give him extended warranty as the board will be shipped to him on weekend so I extended the warranty for a few more days. This was all after the deal was done hand to hand.

5. After a few days (within the supposed warranty period), I got a text from the original buyer that the board has bent processor socket pins. I assumed he have observed it right after opening the board and before installing the processor, so I said that this might have happened in the shipping (which was not done by me and even if I had shipped it, it was not my (infact any seller) responsibility if the item is damaged (physically) during shipping.
Then, his brother called and said this "I took out motherboard, installed it in the PC, opened the processor socket and installed the processor. I tried to run the PC but it did not give display. I then took the processor out and observed that the processor socket pins were bent".
There are numerous occasions on internet where people have accidentally done this when trying to inappropriately install the processor. I told him this but he kept on saying that he has not done anything wrong and he is not a child and an experienced user.

If he was not a child and the pins were bent before the processor was installed then how could an experience user miss the bent pins before installing the processor?

I have been a very old member of this community and I will not risk my reputation for a mere 8-9k rupees. I would have returned that amount right away (even if I was right) but then the person (the buyer friend) who had done the deal with my brother hand to hand came to my house and threatened my brother. And that was not acceptable.

I request the moderators to please look into this issue.

Regards,
Dr. Najeeb.

 

[AbbY]

Premium sellers is [MENTION=2126]Jshak[/MENTION]s domain. Please look into it boss.

 

[Jshak]

This sort of thing needs to be verified. One sided stories cannot be accepted.

Both parties should call at a decided time to sort this issue out.

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[SRK4U]

I won't take this step just for sake of 8k, but i just wanted to let other people know and warn them to become more careful when you deal with this guy, what he did with me and shake my trust even my friend know his brother personally and he did trust on him/his bro blindly and when he call me at that time of picking up motherboard from his house and when i asked to check the board what his brother said "We know each other before so no need to be worried".His bro was so kind and gave 500Rs more discount even we made a deal for 8.5k PKR.Now how can my friend threatened to his brother he never threaten infact he was only angry on him and might say some emotional statements because he was not expecting such behavior from their side and denied all facts (even we were right).

Another thing if this guy NajeebUllah swear an Oath on Allah Subhanallah Tala (Swear to Allah) All depends on his Imaan that he was not already know about this Bent/damaged/pressed socket pins issue at the time of selling the motherboard or before our deal i will believe on his words.thats it.

If not I am ready to call anytime and put my case infront of Jshak

 

[AbbY]

ENOUGH IS ENOUGH.

This is NOT a discussion thread or a thread asking for OPINIONS.

There are three parties involved.

Buyer
Seller
Moderator.

Are you one of the three above?
If not, please REFRAIN from posting here. I WILL take serious actions henceforth.

We MODERATORS are here to solve problems. Whenever the publics opinions will be needed, it will be asked for. This is a thread for the seller and buyer to present their stories to us. Not for discussions and opinions. Thank You.



Cleaned up the thread.

 

[Jshak]

1. If anyone opens a motherboard, the socket board ( processor ) side can be easily be identified.

2. I guess there are some parts over the dealing missing, and there is some time needed more to collect information.

3. Anything said in annoyance or aggression is not the issue, the point needed to identify is how the processor pins damaged and I see they buyer might have ignored it.

However, the whole deal done has a gap of lot of things, it sounds more frank.

To add up a solution, speak out between yourself before we take our decision.




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