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    [OT] .::The Official Mega PTCL Thread::. -- New lines, same old BS

    Guys, I need urgent and serious help with PTCL please. Does anyone know of a way to file a formal complaint against an exchange manager's inappropriate conduct? My story: After several years of battling with PTCL and months of constant issues with VDSL, I was switched to GPON. For a few months...
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    Gaming chairs in Islamabad/Rawalpindi

    Where can I buy a good gaming chair in Islamabad/Rawalpindi? Doesn't necessarily have to be a gaming chair, but something I can use for extended periods of time without hurting my back. I used to buy office chairs from Murree Road but those are trash.
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    PTCL Gpon Upload Speed

    I got lucky and it wasn't a smooth process. I was upgraded to 25mbps a year ago when I switched to VDSL. For a year, everything was fine but as they added more customers to VDSL, their system tanked. Every time it rained or the system was strained, my internet disconnected. I complained...
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    Laptop shops in Rawalpindi/Islamabad

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    PTCL Gpon Upload Speed

    Fantastic. So when the exchange manager is telling me 15mbps, I'm not sure who on Earth I'm meant to fight with about this. Well, I guess I'll wait for the connection to be active first. Once it's active tonight, I'll know better. He gave me the impression that because I chose to keep the same...
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    PTCL Gpon Upload Speed

  7. Z

    PLZ Help Find Alternative to PTCL in Rawalpindi!!

    By the way, majority of Race Course and Westridge has already switched to Nayatel so they must be doing something right. According to the PTCL tech guy's own admission, there's a whopping total of 5 VDSL customers in the whole of Race Course, out of which at least 2-3 are offices, making me the...
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    PLZ Help Find Alternative to PTCL in Rawalpindi!!

    I contacted Fiberlink ages ago but they weren't offering services in my area at the time. My problem is that I live in a military zone (Race Course & Westridge) and going by multiple accounts, it's not easy to install anything in this area without several layers of permission. Up until a few...
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    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    PTA just marked my complaint as resolved lol. Nothing was pursued I guess.
  10. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    How long does it typically take for PTA to resolve complaints? My Citizens app complaint is sitting with PTCL since last week. This time they didn't even bother calling. My issue was fixed on Saturday but returning today. I had a whopping total of 24 hours of relief before upload died again...
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    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    That's what the call center guy was trying to get me to do and it didn't work. Shortly after my last post, I got a text from the PTCL guy saying he's working on it. My guess is that the VDSL modem has to be registered at the back end as well. I vaguely recall him having my last modem registered...
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    How to configure PTCL Smart TV with VDSL modem

  13. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    Ugh PTCL came to replace my modem and screwed even more things up. Due to them installing a new VDSL modem, the Smart TV is no longer working. As soon as the tech guy left I called him back to come fix the TV. He promised he'd return after Jumah but has since been ignoring my texts and calls. So...
  14. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    Well, stuff it. They already hate me to the point of blocking my phone numbers so I might as well try my luck. Thanks bud!
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    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    Bhai I have done as you recommended but I hope merey saath zidd na nikalein PTCL waley. I dropped names in the complaint and PTA says it does not guarantee privacy of complaints, meaning they can share my write up with the local exchange LOL
  16. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    I filed a complaint with the new Citizen's Portal yesterday. I will use this link too. Thanks buddy.
  17. Z

    PLZ Help Find Alternative to PTCL in Rawalpindi!!

    I'm not even an engineer and I diagnose 99% of my internet problems correctly before PTCL gets around to doing anything. It takes them one week to arrive to the same conclusions that I told them about in the first place. On top of that, they hear a female voice and they start behaving like...
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    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    My modem is only one year old. In fact they installed a brand new VDSL modem just last Ramzan. The wiring was replaced a couple months ago when I was facing disconnections and it's actually good quality wiring this time so I don't think that's the issue. I'm convinced my modem is at fault...
  19. Z

    PLZ Help Find Alternative to PTCL in Rawalpindi!!

    No thanks. I already get pathetic service for free from PTCL. I don't have an issue with my download speed. I have an issue with them not resolving problems.
  20. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    Now that I'm looking at my stats, is it normal to have upstream line attenuation at 0?
  21. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    Don't see line profile written anywhere on the page. Just says VDSL2
  22. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    Sorry bud I'm literally getting 0.7 upload speed right now and I can't seem to add an image. So I'll have to type out my line stats. Sigh. Left side is downstream. Right side figure is upstream SNR Margin(0.1 dB): 108 - 73 Attenuation(0.1 dB): 208 - 0 Output Power(0.1 dBm): 145- 94 Attainable...
  23. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

  24. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    I've convinced the guy to come and replace my modem in the morning. Let's see if he turns up. I've also escalated the issue on a higher level to try and get some answers before I give up and go to Nayatel. Here are my line stats (VDSL 2) Downstream Upstream SNR...
  25. Z

    [SOLVED] .::The Official Mega PTCL Thread::. -- A Sequel Without Drama!! || [All is well!]

    Does anyone here have any idea what causes super low upload speeds? I have PTCL VDSL. Up until a week ago, I was getting 20-25mbps down and 10mbps up. Then all of a sudden my upload speed went down to 1-2mbps but download speed was fine. PTCL can't seem to figure out the problem. They have...
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