Hello, I hope you're good.
I have been noticing alot higher pings than usual on my PTCL 2MBPS fibre optic connection for the past week or so which has also not allowed me to establish contact and find players on online games. There have been times when ping would even reach over 350ms and normally it's just over 100ms or just lower than a 100ms these days. Before, it would not cross 60ms and range between 45ms and 60ms.
I called PTCL last night and they said "back end pe issue aa raha hai." The guy didn't even know if high ping is an issue and thought if the speed is okay, everything is. Do you know what might be causing this and how it can be fixed?
Thank you.