I think one of the reason their service and support is getting pathetic in Karachi is due to their entire focus on expansion and new connections and getting a connection is one thing maintaining and providing consistent service is something they are incapable off. Hearing a lot of bad reviews...
Salam,
In my last post I had mentioned that I had asked for termination for the TES connection due to non installation after 3 weeks. During this week I have spoken to TES accounts, TES so called engineering team, received calls from Head office, I cant even tell you how stupid and empty headed...
Ok so I have terminated the Transworld connection before it was actually installed.
Just spoke to StormFibre people and they are asking Rs:16000 for new connection with 3 months free for 30mbps. Just had a pretty bad experience with Transworld so can anyone please confirm if Stormfibre is any...
Just an update on the TES connection.
I was told on payment connection would be done in 7 days. Its today day 13 and the connection has been not been installed yet. This week I twice received calls from Lahore number that the team would be at your house tomorrow but nothing happened. I had...
This is exactly what is happening right now and I had been communicating with their email support because whenever I call on their contact number the call does not go through.
Can anyone please confirm how long it takes for TES to actually install the connection ?
When I filled the form I was told you would receive a confirmation call next day, after 3 days the team would visit for inspection and within next 3-4 days your connection would be active.
It has been 9 days...
murtaza12
Thank you so much for your response.
Just for the last part Yes I wont do any gaming or host any gaming servers on it but I do use torrents to download stuff so do TES cap torrents ? I did ask the sales guy who came to my house for the connection and he said no cap on torrents speed...
Hello All,
I just signed up for TES 3 days ago and searching for the service led me here.
Already a PTCL user and was fed up of their days and days of dis connectivity.
I have a couple of questions from the current users and would be great if you could answer and clarify them.
1) I have read...
Nope, I confirmed it from the CS rep while getting information for the package. The installation charges RS: 1500 are for new connections only not existing ones.
Salam All !
So finally got my connection upgraded to 8 MB around 12:30 AM today.
Applied for the connection this Monday 10:30 AM so took around 3 days and around 6 complains reminders and 2 separate complaints on 1218 for port upgrade and to get it sorted by the exchange.
getting 1MB on IDM...
HELP GUYS..........
Its been now 2 weeks since I applied for package change from 1MB to 2MB got confirmation from 1236 on 17th Jan that it would take 48 hrs but DAMN those Ptcl CS people. Talked to the supervisor (Which I was told he is ) he said ive forwarded request on priority basis 3 days...
Thankyou very much for your detailed answer. I do agree with your point of being lazy and whining cause I had to put a hell of fight to get the PTCL line and broadband installed or I would have been only complaining about them. Secondly from the day of installation the connection has been...
Salam all I have two questions and need your helpful and experienced advice :)
1) How do you guys check your bill online at dbill.ptcl.net.pk ans what is the account Id thing never received that from PTCL ?
2) The important question : I have been using broadband student 1Mb for 3 months now...
Salam Bro : Ive got a question I have been using 1MB student pkg for the last 4 months and now have decided to upgrade to 2Mb but when i called today the helpline guy told me that the 2MB first 3 months 1MB rate offer has now ended meaning I would be paying 1499 from the first month.... You...
no idea how that is a steal by wasting 3500 rupees per month and for games that are removed before you can finish them off.xbox gamepass is garbage with no local prices
Just finished Diablo 4 season in hurry to play Fallout 4 but gamepass released another banger in the form of Star Wars on April 25th. Gamepass is a steal man.
Is it just me or people lately seem to defend every bad game design decision made by the devs and try to give bullshit reasons for that? Or perhaps it's because I'm on reddit and discord
Is it just me or people lately seem to defend every bad game design decision made by the devs and try to give bullshit reasons for that? Or perhaps it's because I'm on reddit and discord