[OT] .::The Official Mega PTCL Thread::. -- New lines, same old BS

SSyar

Beginner
Jan 19, 2018
32
0
1
PMing you an email. Put all the details in an email and send it to this guy.
pm me that email as well., i applied for adress migration of my ptcl landline but the new adress does not have pair available in DB., so i am in a no mans land at the moment
 

syedsq

Newbie
Dec 7, 2019
13
0
1
can anyone please take a loot at this tracert and tell me where is the problem? both server are singapore why i get better ping on 1 and high on other?
@murtaza12 can you pls check this? thanks
 

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shaheerk

Well-known member
Feb 5, 2013
2,352
96
53
can anyone please take a loot at this tracert and tell me where is the problem? both server are singapore why i get better ping on 1 and high on other?
@murtaza12 can you pls check this? thanks
No way to know why there's a spike in between the hops - but it happens sometimes. RIght now, I''m getting 113-120ms on both IP destinations, but I have experienced the same issue (on other Singaporean IPs) at other times, only for them to be resolved automatically some weeks later.

Perhaps show this to PTCL and show them a comparison with lg.nexlinx.net.pk and request them to look into fixing this ping spike.
 

MrGutsy

Active member
Aug 25, 2010
498
4
24
Lahore
Anyone else having issues with youtube videos since yesterday? Videos are taking forever to load on my side.
Using PTCL GPON 100 Mbit
 

Farrukhkazimi

Proficient
Jul 3, 2012
554
6
23
Karachi
Anyone else having issues with youtube videos since yesterday? Videos are taking forever to load on my side.
Using PTCL GPON 100 Mbit

Having issues on StormFiber too. It first fails to load at all but when it loads after refreshing multiple times it opens with incomplete thumbnails. Also if you try pinging all google services i.e youtube.com, google.com you will get reply as ipv6 for some reason which is absurd. Can anyone else confirm this too?
 

DeathsGaze

New member
Oct 20, 2020
1
0
1
I have ptcl GPON connection and whenever I change my dns in DHCP to use cloud flare dns it still uses PTCL dns when I look in the wan information page of router......also can you change ptcl GPON router/ONT frimware to manufacturer's frimware without any issue or loss of internet
 

MrGutsy

Active member
Aug 25, 2010
498
4
24
Lahore
Having issues on StormFiber too. It first fails to load at all but when it loads after refreshing multiple times it opens with incomplete thumbnails. Also if you try pinging all google services i.e youtube.com, google.com you will get reply as ipv6 for some reason which is absurd. Can anyone else confirm this too?
Yes i was having issues with all google services too but it has fixed since yesterday late night. The problem persisted from Saturday afternoon until Monday late night.
On the side note, my telenor 4G was completely in-accessible in that period. So there is/was some back-end fiberhaul cable issue probably.
 

moosvi94

Active member
Jul 2, 2015
329
12
13
Lahore
PTCL introduced new 35 Mbps package for 3599 they are sending emails about this package but isn't listed on website yet
 

fayaz88

Intermediate
Oct 13, 2013
157
2
23
I am using VDSL from PTCL. Is it possible to buy my own VDSL modem (from Asus or TP Link) and configure it to work with ptcl??
@murtaza12 would love ur input on this bro.
 

manobilla

Proficient
Jun 3, 2018
567
7
14
I am using VDSL from PTCL. Is it possible to buy my own VDSL modem (from Asus or TP Link) and configure it to work with ptcl??
@murtaza12 would love ur input on this bro.
yes you can buy but vdsl modems cost like 5 6k last time i checked
most modems have same broadcom chip
so go with ptcl for 2k
 

syedsq

Newbie
Dec 7, 2019
13
0
1
getting 100% packetloss in all games and ptcl says they dont have any problem on their side so PTA doing something again or its something else?
 

shaheerk

Well-known member
Feb 5, 2013
2,352
96
53
Packet loss could either be at PTCL's end, or some other interconnecting network in the middle. The best thing for you to do is to test it with a VPN and otherwise - that way, you'll know if the packet loss is at PTCL's end or a botched router in the middle.
 

awais52

Proficient
May 28, 2009
835
2
23
Rawalpindi
I was using 8MB PTCL broadband (ADSL), I got upgraded to 15MB promotional package (paying Rs 2150 pm)....
Attenuation is 10.5/7.5 whereas SNR is 7.5/17.5 for downstrean/upstream.. The downstream SNR sometimes drops to as low as 6.5 and broadband performance drops..

Recently, I asked helpline to upgrade me to VDSL, however, I was told that it woul dbe possible only by upgrading package... I even told them to upgrade me to 15MB (as I'm paying for 8MB)...however, it was not done and I was asked to upgrade to 25MB

I'm now thinking of downgrading to 6MB and then upgrade to 8MB VDSL...
I was just wondering if 8MB VDSL will bring about any worthwhile improvement??
 

manobilla

Proficient
Jun 3, 2018
567
7
14
I was using 8MB PTCL broadband (ADSL), I got upgraded to 15MB promotional package (paying Rs 2150 pm)....
Attenuation is 10.5/7.5 whereas SNR is 7.5/17.5 for downstrean/upstream.. The downstream SNR sometimes drops to as low as 6.5 and broadband performance drops..

Recently, I asked helpline to upgrade me to VDSL, however, I was told that it woul dbe possible only by upgrading package... I even told them to upgrade me to 15MB (as I'm paying for 8MB)...however, it was not done and I was asked to upgrade to 25MB

I'm now thinking of downgrading to 6MB and then upgrade to 8MB VDSL...
I was just wondering if 8MB VDSL will bring about any worthwhile improvement??
if your line is stable and there is no noise in phone line. then there will be no improvement other than higher upload speeds
 

umar8

Beginner
Apr 11, 2019
30
0
1
Hello. I received a call from 1218 about converting my 6MB to 10MB at 2249Rs (which is the price of 8MB internet package).
So, my question is, are there any hidden charges like we are getting 250 discount on all freedom unlimited call package. Would that discount still be applicable.

Other thing is can my line support 10Mb line. Here are my stats. :

Statistics -- ADSL



Mode:ADSL2+
Type:Interleave
Line Coding:Trellis On
Status:No Defect
Link Power State:L0
DownstreamUpstream
SNR Margin (dB):17.1 7.8
Attenuation (dB):17.5 9.5
Output Power (dBm):19.5 12.3
Attainable Rate (Kbps):21952 1087
Rate (Kbps):6749 1070
MSGc (number of bytes in overhead channel message):64 29
B (number of bytes in Mux Data Frame):14 62
M (number of Mux Data Frames in FEC Data Frame):1 1
T (Mux Data Frames over sync bytes):13 1
R (number of check bytes in FEC Data Frame):16 10
S (ratio of FEC over PMD Data Frame length):0.0708 1.8540
L (number of bits in PMD Data Frame):3505 315
D (interleaver depth):288 8
Delay (msec):5 3
 

murtaza12

Global Moderator
Global Mod
Oct 27, 2011
10,721
121
69
Hello. I received a call from 1218 about converting my 6MB to 10MB at 2249Rs (which is the price of 8MB internet package).
So, my question is, are there any hidden charges like we are getting 250 discount on all freedom unlimited call package. Would that discount still be applicable.

Other thing is can my line support 10Mb line. Here are my stats. :

Statistics -- ADSL



Mode:ADSL2+
Type:Interleave
Line Coding:Trellis On
Status:No Defect
Link Power State:L0
DownstreamUpstream
SNR Margin (dB):17.17.8
Attenuation (dB):17.59.5
Output Power (dBm):19.512.3
Attainable Rate (Kbps):219521087
Rate (Kbps):67491070
MSGc (number of bytes in overhead channel message):6429
B (number of bytes in Mux Data Frame):1462
M (number of Mux Data Frames in FEC Data Frame):11
T (Mux Data Frames over sync bytes):131
R (number of check bytes in FEC Data Frame):1610
S (ratio of FEC over PMD Data Frame length):0.07081.8540
L (number of bits in PMD Data Frame):3505315
D (interleaver depth):2888
Delay (msec):53
Not sure about the discount, you'd have to clear that up with them, but your line can support 10 Mbps without affecting stability, so you should opt for the upgrade.
 
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    faraany3k faraany3k: I dont think games have looked any better since 2019 onwards and they are performing worse and...